Patient Reviews
Patient Reviews
If you want to improve how you feel about your looks with services that are personalized to meet your goals, perhaps we could help. Our remarkably trained team at Oak Dermatology is excited to treat individuals throughout Naperville, Itasca, and Joliet, IL with a variety of one-of-a-kind visual concerns and ambitions. Throughout the years, our practice has had the pleasure of receiving a myriad of reviews from women and men of all ages who have experienced our top-notch supervision themselves. We invite prospective patients to look through our expansive collection of testimonials and look forward to the outcomes you could attain when you place your faith in our hands.
Reviews for Oak Dermatology | Naperville
"Rhonda Collins (NP) is absolutely amazing. Patient, Friendly , Brilliant. Ask excellent questions and has been able to get to the bottom of my son’s on going skin issues. Highly recommend!"
"The whole staff was incredible! I had Dr. Alhadidi. She gave me lots of explanations and thought processes for what was going on with my skin. She gave me several treatment options and progressions (like if A doesnt work, we'll try B, and if it still doesnt work, let's do C). Other dermatologists would just give me one treatment option with no explanation. Now, my skin feels really great. I still can't believe it, because nothing else worked."
"I've been coming here for 3+ years for laser hair removal and totally recommend it. Hannah makes me feel at ease and comfortable as well as answered all my questions pertaining to laser hair removal. Office is clean and checkout is a breeze. Building is easy to navigate."
"Oak Dermatology is an amazing practice! I met with Dr.Hsu for a consultation and absolutely loved how thorough he was in explaining particular procedures to me, given the areas I pointed out that I wanted improvement in on my face. Once I came in for my treatment, him and his staff spent so much time explaining everything, including post care treatment. They are so nice and they are amazing in how they treat their patients. They don’t rush at all and truly can tell they care and treat everything equally as important no matter what you’re in the office for that day. Dr.Hsu was so great during my laser treatment and gentle throughout the entire procedure. He answered all my questions and did not leave the room until he was sure I was ok. I would absolutely highly recommend and will definitely continue to use Oak Dermatology for any future cosmetic (and medical) need! You will not be disappointed!!!"
"I have been a patient of Dr. Sharon Fang's for 25+ years. I can't say enough about her care. She is EXTREMELY thorough and takes her time. After recently discovering basal cell on my face, they sent me to Dr. Bhatia within two days..........for MOHS procedure. A few days later, I saw Dr. Daw, the plastic surgeon, to begin the repair. The doctors, nurses, front office staff, billing, etc..............are remarkable."
"My mother had basal cell carcinoma on her chin. We decided to come to Oak as they were highly recommended. Our first visit with Dr Bhatia was extremely pleasant. Dr Bhatia and his staff are very kind, knowledgeable and thoughtful. We decided to proceed with the MOHS procedure. Due to the amount that was removed the plastic surgeon had to repair and suture my mom’s pchin. He did such a great job!! It has healed well and you would never be able to tell that she had anything done to her chin. WE HIGHLY RECOMMEND OAK DERMATOLOGY IN NAPERVILLE!!!!"
"Had an excellent first experience with Oak Derm today. I was seen by NP Emily Schnurstein for facial flushing and hair loss. She listened carefully to all of my concerns and addressed each one of them throughly. The front desk staff was also very pleasant."
"Most recently I have had several appointments with Dr. Jeffery Hsu for improvement on my shingles scars. They are on my face right above my eyebrow and I had been very self-conscious about it. Everyone in the office has been wonderful, friendly and professional. Dr. Hsu is highly rated in the Midwest, and I agree from my experience—from consulting with me about the scar, exploring my options, explaining everything, and performing the procedures … I was very comfortable and confident he could restore my face to what it used to be. The procedures have been quick and easy, and I am LOVING my results. He said I’d need 4-6 treatments, but so far I’ve had 2, things are already a significant improvement to where I’m able to sort of “forget” the scars are there. He’s been able to repigment the skin as well! I’m going for another treatment Wednesday and may even stop at 3 procedures, we’ll see. Very pleased with the quality of work and care. I also see Claire with Diamond glow facials to help with my milia, and she’s great and it works very well. Would highly recommend Oak Dermatology."
"Yesterday I had a fantastic skin check and initial visit with Dr. Janiga. From the moment he stepped into the exam room he made me feel comfortable, was extremely personable, and helped educate me about caring for my skin and skin health. I enjoyed his approach of checking me over interspersed with talks about what he found/how I can continue to care for myself. Working in a medical role I interact with all sorts of doctors regularly and can say he is the best combination of professional and casual. Oak Dermatology’s entire staff was also helpful, friendly, and patient while providing a clean and tidy office. I will go out of my way to make sure I continue seeing Dr. Janiga in the future for my check-ups and will recommend him whenever given the chance."
"Excellent doctor and staff Caring about patients and great care Far and away the best I have ever seen. Highly recommend"
"Speedy appointment, great interactions. Dr. Hsu truly cares for his patients."
"Oak Dermatology offers the best service and products for your skin. It comes from the top, as they have very knowledgeable and caring doctors. The experience starts with the receptionist, who is always super sweet, then moves to the medical assistants who are genuine and super helpful, and finally the skin technician professionals such as Hanna, who is just the best of the best! Many thanks Oak Dermatology for running such a great office!"
"Oak Dermatology is a wonderful office. They take their time with you at your appointment and they give their full attention to your needs. Their staff is friendly, professional and courteous."
"I’m at a point in my life where skin care has taken a different route. This place is phenomenal and I’ve received great advice, excellent products and will continue to be a client forever. The services run the gamut from skin evaluations to Botox, to surgical options and just good prescription level skin care products. I was able to get an all over body mole evaluation, mole removal, and some of the best recommendations on every day skin care with products to support that. The ingredients in their products are similar to what you might find in retail outlets it’s just the proportions of those ingredients that make them more effective, and although pricey they seem to last a lot longer. Some of the procedures are covered by insurance so it’s worth exploring and the advice is priceless. Check them out."
"I'm at a point in my life where skin care has taken a different route. This place is phenomenal and I've received great advice, excellent products and will continue to be a client forever. The services run the gamut from skin evaluations to Botox, to surgical options and just good prescription level skin care products. I was able to get an all over body mole evaluation, mole removal, and some of the best recommendations on every day skin care with products to support that. The ingredients in their products are similar to what you might find in retail outlets it's just the proportions of those ingredients that make them more effective, and although pricey they seem to last a lot longer. Some of the procedures are covered by insurance so it's worth exploring and the advice is priceless. Check them out."
"Dr Daw is an excellent and kind doctor and his treatment of 92 year old mother’s wound is working wonders. All of the nursing staff are also excellent and gentle with my mother. The scheduling and front desk employees are efficient and very nice."
"Dr. Daw with nurse Georgia put my face back together. I am so great full for their professional medical care ."
"Oak Dermatology is the place to go. Kind, patient, professional, caring staff. Dr Janiga is who we see."
"I have extremely high anxiety and medical procedures often result in panic attacks. I had a melanoma excision as a new patient this week and the entire staff was nothing short of amazing. They were patient and understanding when I started to panic, and helped me to get through the procedure. I highly recommend this office."
"Oak Dermatology is great. Highly recommend!"
"Very nice office, and very nice staff! I met with Dr. Nour Al-Hadidi and she was super sweet! Both her and her nurse were very personable and friendly. Very attentive, timely but made sure she answered all my questions and gave me multiple options for me to work with. Loved my experience and hope to be a regular patient there from now on. (:"
"Dr. Alhadidi is absolutely the best doctor I have finally found. I have been visiting her for quite some time now and my experience with her is always great and positive! She is kind, gentle and does not rush through the exam. She spends a lot of time listening to my issues and has always been patient with me! She carefully and thoroughly explains everything in detail. I highly recommend her to anyone looking for a smart, knowledgeable, and dedicated doctor for any kind of skin issues. She’s absolutely amazing!!!"
"Outstanding service by professional, pleasant and polite staff! So quick, easy and efficient."
"Friendly, efficient and right on time!"
"Promptly and courteously seen and issues guickly resolved."
"Absolutely look my diamond glow facial by Hannah! 10/10"
"Dr. Hsu and his staff are excellent. Keep up the great work."
"Wonderful experience! Staff is friendly and Dr. Al-Hadidi listened and explained things very well! So glad I went here!"
"Always friendly, helpful, and knowledgeable."
"Very professional service. All procedures were explained in detail and post-surgery directives were printed out with clear instructions."
"Dr. Bhatia and Emily took great care of me during a recent visit. Their care and expertise is evident in all they do. Excellent experience as always. I have full faith in Dr. Bhatia and his entire staff."
"Visited Oak Dermatology for the first time yesterday. All the staff were very personable and helpful. My husband and I were quickly impressed with Dr. Al-Hadidi (and her nurse/assistant). She spent a lot of time listening to my issues and had read my pre-visit online questionnaire so was very familiar with my history and needs. Her evaluation and treatment of my rash were very comprehensive and I left feeling that I’d found a doctor who really treats the individual - no cookie-cutter response here. I feel very confident that I’ve found a highly capable physician to help me."
"Full body exam was complete. Areas of concern were addressed. Planned follow up in three months."
"The staff was very nice & extremely courteous! They kept me informed thru the whole process of my procedure and made it easy. Dr. Bhatia was fantastic & would highly recommend his care! Thank You!"
"My experience with Oak Dermatology is always top notch. Wonderful staff, and Dr. Hsu is just the best! He takes the time to talk openly with you about options and discusses treatment plans. Love this place, always a pleasure to visit."
"Emily, as usual, was informative, knowledgeable, prompt, took time to explain what the plan is going forward."
"Thank you Rhonda!"
"My care provider, Emily, was very courteous and on time, making the overall experience, smooth and efficient."
"I came in for a consultation, and I was impressed with the information that was shared with me. I was looking for a facial laser resurfacing. And the aesthetician was very forthcoming in sharing the risk of the procedure based on my pigmentation of my skin. And recommending additional treatment. That there was no risk to the tone of my skin."
"Hannah is fantastic at what she does! Dr. Hsu is passionate, good listener and phenomenal!"
"Professional employees at front desk. Excellent nurse practitioner who was very thorough. Dr. Anthony Janinga is the best ever!"
"I had the best experience at Oak Derm, the office is beautiful and the staff was friendly. I was able to get a consult and treatment the same day. The process was very impressive, we discussed my skin goals and they took pics and told me all about the different treatments they offer. My face is still healing but I can tell the results are amazing. I haven't stopped telling ppl about Oak Derm because I had such a great experience."
"So far my experiences at Oak Dermatology have been very professional. They are easy to work with and I am happy with the results so far."
"Dr. Janiga is absolutely the best. He is kind, gentle and does not rush through the exam. He carefully and thoroughly explains every detail. The staff is very courteous and friendly. I was taken into an examining room right on time."
"I'm so pleased to be a patient at Oak Dermatology. Their expert staff is knowledgeable, efficient and caring. I highly recommend this practice to all my friends and neighbors."
"A very positive experience. Staff were extremely knowledgeable and professional. Dr Daw is highly skilled with impeccable training. There is an efficient and organized process from scheduling through patient procedures and care. I highly recommend this practice and am thankful that my daughter referred me to Dr Daw."
"Very professional, awesome staff!"
"Wonderful place Doctors were great the nurses were great as well over all I'll grade them A+"
"Everyone was helpful and prompt."
"Emily and the entire staff, are very professional and are an example of exceptional customer service"
"All the staff is very friendly and are very informative"
"Dr Bhatia and his assistant, Sarah Ahern, are the absolute best! I have been a patient for many years but recently moved to the Washington DC area from Chicago. I still travel back to Chicago for my skin care treatments with Dr Bhatia at Oak Dermatology. I really appreciate how Dr Bhatia carefully evaluates my skin and makes recommendations. My issues are sun damage and areas on my face that need filler and Botox to gently perk me up! Yesterday, I had Fraxel laser along with some fillers and Botox. My results are always perfection. Dr Bhatia has a wonderful manner; he is the BEST dermatologist for all skin issues and has excellent technique along with the latest approaches to correct any problem areas. I highly recommend Dr Bhatia and Oak Dermatology as the absolute best place for skin care."
"Kept me in stitches"
"I’m very pleased with my consultation with your team and will be ready to set an appointment for the surgery"
"Great staff and doctors Dr janiga is wonderful - I have been a patient of his for a long time-luv him"
"Excellent place . Very professional staff . Highly experienced doctors cant say enough at how much I enjoyed my visit"
"Dr. Janiga is absolutely wonderful. I’ve been a patient of his for many years, and he sees many other members of my family. He’s an expert in the field, and I highly recommend him as a provider."
"Dr Hsu and staff always spend the needed time with me. I never feel rushed."
"Very professional! Well explained!"
"My appointments all always on time. The staff is very professional and friendly. Dr. Daw is excellent. Would highly recommend."
"Dr. Jeffrey Hsu is the FINEST Doctor I have ever personally encountered! He is Brilliant, Kind, Incredibly Personable & has an Artistic Vision… That is Simply Unparalleled!! MAGNIFICENT RESULTS! 100 STARS 🌟"
"The staff was welcoming, attentive, and professional. Dr. Nour provided me with a thorough examination. I highly recommend her and the wonderful team at the clinic to anyone seeking top-notch dermatological care."
"The staff at Oak Dermatology is courteous and helpful. My appointment with Rachel went well. She is professional and is concerned with your issues. They were recommended by my primary care provider. I will be going back for my annual skin check."
"A most informative and supportive experience. Best practices were shared in a comprehensive and understandable manner. I will definitely be scheduling a procedure with Oak Dermatology."
"I love oak dermatology! They are so professional, courteous and caring. You get the upmost attention from Dr Nora n her team. Highly recommend Oak dermatology"
"Very friendly and professional staff. Explained things extensively and answered all my questions. They put me at ease with the procedure I was having. I would highly recommend them."
"I love this office. Dr. Hsu is the kindest, patient and detailed provider. I never feel rushed, he always listens and truly does his due diligence to give you the best treatment. He is why I return. Plus the fact I never wait in the waiting room , and love his nurses and his team."
"I am completely satisfied with the practice and staff. Very thorough in explaining the procedure. Actually looking forward to the next visit and getting my skin problems assessment."
"Welcoming, friendly, efficient and knowledgeable."
"The team at Oak Dermatology was great. My appointment was thorough and every one of my questions were answered. I would recommend them for your dermatology needs."
"Oak Dermatology is my second home. They’re a lot and the staff is like family. I can send Emily and Dr Bhatia text messages at any time for a question and they respond always and not bothered at all. Emily and Sam a wonderful team and Dr Bhatia and Sarah as well. The comfort and care the whole staff (from the reception staff to the nurses and Drs are Amazing. They r my go to friends in the medical field that I enjoy my visits with. Thanks Oak Dermatology for being wonderful"
"Dr Tsu and staff are so kind, knowledgeable, and always take their time to listen, explain what is happening with your skin and partner with you to achieve the best outcomes. Not only am I his patient but Oak dermatology is my go to referral for any of my clients looking for a dermatologist office. Nothing but rave reviews and beautiful results."
"Everyone here was so incredibly nice and knowledgeable. I was in for a suspicious spot on my leg, and it was dealt with efficiently by Dr. Al Hadidi. Thank you!!!"
"I was a new patient and everyone was very pleasant and polite. I would highly recommend"
"Today’s visit was of the same high caliber I’ve come to expect from check in to nurse, to doctor and lastly to checkout. All personnel are skillfully-trained and caring! I highly recommend this dermatology practice!"
"The staff is wonderful, kind and courteous. The Doctors and staff are very professional and everything is explained from the surgery to wound care and beyond."
"I always feel comfortable with the doctors and nurses at Oak Dermatology. They are very professional and understanding, and everyone works efficiently as a team to reduce wait times. Also, the facility is consistently spotless. The receptionists are awesome, and there’s free Wi-Fi for while you wait in the lobby!"
"Dr Al Hadidi is one of the friendliest doctors I have ever dealt with. On my first visit in Itasca, she and her PA, Georgia made me feel really welcome, like one of the "girls!" I do not continue to see her just because she is friendly, she is also competent. I have been going to dermatologists for years and having pre-cancerous spots frozen with liquid nitrogen, however, she is the first one to offer another option, fluorouracil cream."
"Best in class Doctors, and support team! Friendly, personable and welcoming team."
"The entire staff at Oak Dermatology is great. Dr. Bahtia and Dr Daw were thorough and caring. Their team members with whom I interacted were top notch as well. Highly recommended!"
"Always excellent care from Dr. Bhatia at Oak Dermatology. Does the extra effort for his patients."
"Great doctor! Great staff! Great office!"
"From making the appointment to my actual appointment was painless and courteous. I tried to make an appointment at 3 other Dermatologist which had RIDICULOUS waiting times. I was able to get in in under 2 weeks and they took care of all of my issues without a long time waiting in the waiting room. STELLAR!"
"Great staff and doctors, they make you feel like family."
"Called with the intention of waiting a couple of weeks but they took me in the same day. The office is very clean and the inviting. The staff are very professional and kind , the dr was amazing , showed dedication in her job and was very concerned with my son’s condition. I will recommend them anytime!"
"Emily is wonderful! Professional and friendly and very genuine."
"Thank you Hannah for taking time with me to explain the different skin procedures and showing me the before and after results. I also appreciate Dr. Emily removing the mole that was on my hip. It healed quickly. Looking so much better."
"I'm super Happy with Dr. Hsu and his staff. I've been to 4 different places over the last 8 - 10 years everyone has been a joy to work with. Every apt is fast and easy. I come in he cuts or freezes what needs to removed and off I go."
"Very nice visit - everyone made me feel welcome. The front desk team is helpful and patient and taught me something about my phone! Rachel is awesome as well as Emily. I am extremely happy to have found Oak Dermatology in Naperville at City Gate Center."
"Friendly, efficient knowledgeable staff-top notch experience"
"Dr. Hsu and his staff were fantastic."
"Hannah is the best! Thank you for an amazing facial!"
"Dr Al-Hadidi is great! She made me feel welcomes, took her time, and answered all my questions. Thank you!"
"Dr. Hsu and Lasley were very friendly and knowledgeable. I felt welcomed and appreciated their expertise. I will be back!"
"Dr. Al-Hadidi is a wonderful doctor. They are caring and comfortable to be with, reassuring and highly skilled at what they do. All of the associates at Oak Deratology are friendly, helpful and comforting. I highly recommend their practice."
"Outstanding in every aspect."
"From checking in to leaving my experience was outstanding! The team are efficient- knowledgeable and informed me of each step as it happened. 100% recommended!"
"Dr. Hsu, Dr. Bhatia, and all of the staff at Oak Dermatology are truly world class. I have been very fortunate to have them in my corner."
"I was greeted with a smile. My waiting time was only a few minutes! I came in for a yearly mole check and Dr. Hsu’s nurse was very thorough and very pleasant to talk to. Dr. Hsu came in and rechecked. I was interested in a future Procedure and he explained very well. I was very comfortable with my visit and highly recommend Dr. Hsu and staff at Oak Dermatology."
"Its always a great experience at Oak Dermatology. The staff are very friendly. Dr. Nour Al-Hadidi is amazing, right when I thought my eczema will never get better, she made it happen! She's always on point with her diagnosis even when it comes to bacterias I could have picked from hotels during business travel! I highly recommend her for any kind of skin issues, as she's the absolute best!"
"No need to look any further for a dermatologist. Oak Dermatology is great."
"No need to look any further for a dermatologist. Oak Dermatology is great."
"Oak Dermatology is my go-to for Derm docs and for aestheticians. Claire and Hannah shine in every way. Their professionalism and kind patient care are top notch. I always leave Oak glowing on the inside and outside. Thanks for all you do!!"
"Great experience from start to finish. Will definitely be coming back for annual prevention screenings. Everyone was very nice and professional."
"Dr. Bhatia and his team are exceptional. The expertise at every level is unmatched. The team is attententive, caring and take the time to answer questions to be sure you leave the office knowledgeable about your condition, treatment options and post procedure care. If you are seeking cosmetic medical treatments don't look any further!"
"As a new patient in for a full body inspection for sun damage, the staff did a very thorough job clarifying any questions I had as well as explaining any areas of concerns they found along with next steps."
"Extremely courteous staff and the service beyond what one may ask for. Every patients specific needs are catered to and tailor made to provide utmost satisfaction! All of the specialist physicians and estheticians listen to you patiently and are never rushed. I know I have been and will continue to be one of the loyal patients of Oak Dermatology, as loyal and supportive Oak Dermatology has been to me. Thank you so very much!"
"On time, very friendly and informative"
"I have been a patient of Dr. Hsu's for over ten years. He is a wonderful doctor and a wonderful person."
"Love this office-so competent and friendly"
"Standing room only crowds attended the 5 th anniversary of Oak Dermatology. The founding doctors are truly extraordinary individuals, with best in class knowledge and experience, as are the test of the medical team The supporting staff are some of the nicest people and professionals you'll have the pleasure of interacting with and their Naperville office equipment and technology is current to advanced.The huge crowd of patients attending their celebration gala is a true reflection of how unique and wonderful the Oakderm team is and the experience care and work they give to their patients.I believe they have three offices around the Chicago area."
"Standing room only crowds attended the 5 th anniversary of Oak Dermatology. The founding doctors are truly extraordinary individuals, with best in class knowledge and experience, as are the test of the medical team The supporting staff are some of the nicest people and professionals you’ll have the pleasure of interacting with and their Naperville office equipment and technology is current to advanced.The huge crowd of patients attending their celebration gala is a true reflection of how unique and wonderful the Oakderm team is and the experience care and work they give to their patients.I believe they have three offices around the Chicago area."
"Everyone is so nice and helpful."
"Oak Dermatology is an example of what healthcare should be. From the front desk to the Doctors, everyone is in tune to your well being. BRAVO"