Patient Reviews
Patient Reviews
If you want to improve how you feel about your looks with services that are personalized to meet your goals, perhaps we could help. Our remarkably trained team at Oak Dermatology is excited to treat individuals throughout Naperville, Itasca, and Joliet, IL with a variety of one-of-a-kind visual concerns and ambitions. Throughout the years, our practice has had the pleasure of receiving a myriad of reviews from women and men of all ages who have experienced our top-notch supervision themselves. We invite prospective patients to look through our expansive collection of testimonials and look forward to the outcomes you could attain when you place your faith in our hands.
Reviews for Naperville, IL M.D., FAAD Dr. Jeffrey Hsu Cosmetic Dermatology Services
"Most recently I have had several appointments with Dr. Jeffery Hsu for improvement on my shingles scars. They are on my face right above my eyebrow and I had been very self-conscious about it. Everyone in the office has been wonderful, friendly and professional. Dr. Hsu is highly rated in the Midwest, and I agree from my experience—from consulting with me about the scar, exploring my options, explaining everything, and performing the procedures … I was very comfortable and confident he could restore my face to what it used to be. The procedures have been quick and easy, and I am LOVING my results. He said I’d need 4-6 treatments, but so far I’ve had 2, things are already a significant improvement to where I’m able to sort of “forget” the scars are there. He’s been able to repigment the skin as well! I’m going for another treatment Wednesday and may even stop at 3 procedures, we’ll see. Very pleased with the quality of work and care. I also see Claire with Diamond glow facials to help with my milia, and she’s great and it works very well. Would highly recommend Oak Dermatology."
"I’ve found the best dermatology office in IL - it’s Oak Dermatology! Hannah is a life saver for my skin - diamond glow is where it’s at and her recs for products was on point! Rachel is amazing for botox and fillers - gentle, no bruising and an artist! Also consulted with Dr. Hsu for my acne scarring and not only was he on time but he was thorough (explained the available procedures - benefits, risks, downtime etc) and has excellent bed side manner. Referred my boyfriend to Oak Dermatology for a skin cancer exam and he was so happy with the service he received as well. I love this place! If you need a dermatologist or any type of cosmetic or aesthetic treatment you should book your appointment at Oak Dermatology ASAP! A+++++"
"I have been a patient of Dr. Bhatia's since 2011, before he and Dr. Hsu opened Oak Dermatology. I had painful, itchy keloid scars that required treatment. Due to a prior horrible experience with another specialist, I went to Dr. Bhatia's clinic at the suggestion of another family friend who is also a physician. After these past 13 years of being a patient with Dr. Bhatia and his team, I am now laughing during each visit! The entire team of doctors, PAs, NPs, and business team members work seamlessly and give the best in patient care and comfort! I cannot thank them enough for their care for me and my little keloid buddies! 😀"
"The staff and Dr. Hsu of Oak Dermatology have helped me, my husband and mother navigate through skin care to skin cancer. Dr. Hsu always takes the time during my visit with him to answer all my questions and address any and all concerns. He makes me and my family feel safe in the choices we’ve made. Everyone in the practice is wonderful and caring. I couldn’t ask for a better experience. And the results are always fantastic."
"I have been going to Oak Dermatology for several months now. My gym buddy recommended them. I get regular aesthetician sessions with Hannah Krapil and laser treatments with Dr. Hsu. My entire experience with this medical practice is absolutely wonderful...from scheduling, interactions with medical assistants and care from Hannah and Dr.Hsu. I was initially apprehensive of laser treatment but knowing I was in the hands of Dr.Hsu and his impressive training and credentials along with reviews of his patients more than allayed my fears and I felt very confident being under his care. The results have been unbelievably good after only a few sessions of facials and laser. My skin looks glowing and ruddiness from rosacea have subsided. Friends have noted this vast improvement and also wanted to be treated at Oak Dermatology. Thank you to the staff of Oak Dermatology and especially Hannah Krapil and Dr. Hsu. From a grateful patient, Maria C."
"I have been going to Oak Dermatology for several months now. My gym buddy recommended them. I get regular aesthetician sessions with Hannah Krapil and laser treatments with Dr. Hsu. My entire experience with this medical practice is absolutely wonderful...from scheduling, interactions with medical assistants and care from Hannah and Dr.Hsu. I was initially apprehensive of laser treatment but knowing I was in the hands of Dr.Hsu and his impressive training and credentials along with reviews of his patients more than allayed my fears and I felt very confident being under his care. The results have been unbelievably good after only a few sessions of facials and laser. My skin looks glowing and ruddiness from rosacea have subsided. Friends have noted this vast improvement and also wanted to be treated at Oak Dermatology. Thank you to the staff of Oak Dermatology and especially Hannah Krapil and Dr. Hsu.From a grateful patient, Maria C."
"I have been going to Oak Dermatology for several months now. My gym buddy recommended them. I get regular aesthetician sessions with Hannah Krapil and laser treatments with Dr. Hsu. My entire experience with this medical practice is absolutely wonderful...from scheduling, interactions with medical assistants and care from Hannah and Dr.Hsu. I was initially apprehensive of laser treatment but knowing I was in the hands of Dr.Hsu and his impressive training and credentials along with reviews of his patients more than allayed my fears and I felt very confident being under his care. The results have been unbelievably good after only a few sessions of facials and laser. My skin looks glowing and ruddiness from rosacea have subsided. Friends have noted this vast improvement and also wanted to be treated at Oak Dermatology. Thank you to the staff of Oak Dermatology and especially Hannah Krapil and Dr. Hsu.From a grateful patient, Maria C."
"Without giving too much away, I've done multiple non invasive procedures with Dr. Hsu as well as an excision of a skin cancer and Halo BBL Laser. Dr. Hsu pays attention to every minute detail, facial anatomy and structure while also listening to his patients. He explains everything clearly and is quick to point out both the pros and the cons. It is obvious after being in a room with Dr. Hsu for just a few minutes that he is up to date on the latest research and technologies. He is kind and punctual and respectful of his patients. I highly recommend him for both cosmetic and clinical dermatology. I've also seen Hannah the esthetician in the Naperville location. She is an expert in skin care and optimization. She is a wealth of knowledge- each time I see her I leave feeling glowy and like I learned so much!"
"Without giving too much away, I’ve done multiple non invasive procedures with Dr. Hsu as well as an excision of a skin cancer and Halo BBL Laser. Dr. Hsu pays attention to every minute detail, facial anatomy and structure while also listening to his patients. He explains everything clearly and is quick to point out both the pros and the cons. It is obvious after being in a room with Dr. Hsu for just a few minutes that he is up to date on the latest research and technologies. He is kind and punctual and respectful of his patients. I highly recommend him for both cosmetic and clinical dermatology. I’ve also seen Hannah the esthetician in the Naperville location. She is an expert in skin care and optimization. She is a wealth of knowledge- each time I see her I leave feeling glowy and like I learned so much!"
"Dr. Hsu and Rachel are kind, caring and knowledgeable. I have been seeing Dr. Hsu for many years, each one is better than the last, he take his time explaining every procedure. I highly recommend Dr. Hsu for any skin care and treatment."
"Dr Hsu and his staff are the best, hands down, period. I came to Oak Dermatology after my previous derm office kept telling me not to worry about a spot that ended up being basal cell carcinoma. I’m so glad I found Dr Hsu and Oak Dermatology. First of all, all of their doctors are warm, friendly and patient. They listen to concerns and explain why they advise their course of action. They are committed to your health but also have your aesthetics in mind. I’m glad they did my Moh’s procedure to get rid of my basal cell. It was painless and you can barely see any hint of a scar. Dr. Hsu is warm, kind and very knowledgeable. In fact, I initially went to him given his impressive background in dermatology and education. I was nervous about my skin cancer diagnosis but going to see him put me at ease. He takes his time with full body checks and never gets tired of answering questions. Oh- and bonus- he does amazing botox! I wanted to start my Botox journey and he really gave me great results. He explains everything and tells you pros and cons of each procedure. Since seeing the staff at Oak Dermatology, my skin has gotten so much better (based on their skin care recommendations and Botox) and I feel like I’m in the best hands medically when it comes to my skin. My visits are thorough and all of the doctors there are awesome."
"Dr. Hsu is the most skilled doctor I have ever had for Botox and dermatology related issues. Both my wife and I have been going to Dr. Hsu for over 10 years. Dr. Hsu is always on the cutting edge of dermatological advancements. He is constantly learning. Dr. Hsu teaches all over the world and that shows in all of Oak Dermatology's advancements. Dr. Hsu has awesome bedside manner and is extremely knowledgeable on all things relating to dermatology. Dr. Hsu received his medical degree from University of California at Los Angeles and then completed an internship in Internal Medicine and residency in Dermatology at the Mayo Clinic. I have been to the Mayo Clinic multiple times, and I love that it is a teaching hospital and in my opinion the best hospital in the world. They take only the best of the best. Oak Dermatology recently opened their new facility in the Calamos Building in Naperville, IL. The facility is beautiful, and the staff is very friendly and knowledgeable. Do yourself a favor and book an appointment with Dr. Hsu. If nothing else you will leave a smarter person for it. Also, Dr. Hsu is a connoisseur of doughnuts and who doesn't love a good doughnut."
"I highly recommend Oak dermatology. Drs. Hsu and Bhatia and the office staff are top notch. I have been coming here for the past five years for Botox and cool sculpting and am super satisfied!!! Truly thankful for their expertise, patience and kindness."
"I highly recommend Oak dermatology. Drs. Hsu and Bhatia and the office staff are top notch. I have been coming here for the past five years for Botox and cool sculpting and am super satisfied!!! Truly thankful for their expertise, patience and kindness."
"Oak Dermatology is the BEST! Dr. Hsu and Dr Bhatia have treated my family for years! They are thorough, compassionate, brilliant physicians. I’ve been treated by every one of their entire clinical staff, Dr Bhatia, Dr Hsu, Dr. Daw, Stephanie Tracey, PA-C and Emily Schnurstein, NP! If you’re looking for a practice for general dermatology issues, cosmetic treatments, laser treatments or surgery this is absolutely the place to go! 5 STARS!! The BEST!!!"
"My initial visit to Oak Dermatology was for a consultation on the Beautifill treatment. It is where they take fat from another part of your body & inject it into your face to fill in deep wrinkles & add volume. However, when I explained to Dr Hsu the results I wanted & the problem areas on my face, he recommended we do the Fraxis CO2 laser resurfacing treatment first. And then follow it up with the Beautifill treatment after I had healed from that. So that's what I did. I had the laser resurfacing done on October 19th. I am 6 weeks out as of tomorrow and the results have been phenomenal. They far exceeded my expectations. I had a lot of sun damage from frequent visits to the tanning bed in my teens and twenties, lots of brown/aging spots, wrinkly/crepey patches of skin. I am shocked at how smooth and flawless my skin looks. Very noticeable to my family & friends. It was a painful procedure, not for the faint of heart. And the healing time is significant. But absolutely worth it, no question. When I went in for my one month follow up visit, Dr Hsu & I both agreed that the Beautifill treatment was no longer necessary. The Fraxis CO2 laser resurfacing procedure had taken care of far more than I expected and I no longer saw any problem areas. I was impressed by the fact that Dr Hsu didn't try to talk me into doing the Beautifill procedure - which is significantly more expensive than the laser resurfacing. He said "...our goal is to get the results we want in as few procedures as possible." I'm sure not all doctors share that sentiment and are far more concerned with getting you to spend as much money as possible in their office. Overall, extremely happy with my results & very confident in using Dr Hsu for future beauty treatments."
"Dr. Hsu, Dr. Bhatia and Emily Schnurstein are ALL amazing and exceptional. You can really tell they are all passionate about skin care and love taking care of their patients. You will leave the office happy and with a better understanding of your skin. 10/10 Highly Recommend!"
"I highly recommend Oak dermatology. Drs. Hsu and Bhatia and the office staff are top notch. I have been coming here for the past five years for Botox and cool sculpting and am super satisfied!!! Truly thankful for their expertise, patience and kindness."
"I highly recommend this practice! The entire staff at Oak Dermatlogy is wonderful to work with! Shout out to Dr Hsu and Rachel who go above and beyond to make me feel comfortable, they are always friendly and fun to talk to! They are kind and caring and extremely thorough and knowledgeable! You can tell they are truly passionate about skin care!"
"The team at Oak Dermatology is the best! I see Dr. Hsu for both my medical and cosmetic treatments and I am always so happy with my results! Botox, fillers, laser treatments, they do it all, and I couldn't recommend a better team!"
"I would like to express my appreciation for the over 10 years of excellent healthcare that I have received from Dr. Hsu. Recently, I experienced cystic acne as a result of a medication that I had been prescribed. Dr. Hsu cleared up the acne but the texture of the skin on my nose and chin was thick and red. Dr. Hsu performed a HALO treatment and my skin looks better then before this episode. I am thrilled with the results. Additionally, Dr. Hsu's staff is amazing. They were consistently supportive and ready to answer all of my questions, even if I asked the same ones more than once. Oak Dermatology offers the best in medical expertise coupled with excellent support staff!"
"I have known Dr. Hsu for many years now and I will not go to anyone else. He has been able to make me feel comfortable in a typically uncomfortable situation. Whether it has been questions about acne or personal questions I was afraid to ask about skin healthcare. He takes the time to listen to what you have to say and addresses all your concerns. He has a very rare talent of prioritizing, or a better yet, distinguishing what needs to be addressed and what does not. It’s very easy to jump on the internet and self diagnose, and he welcomes that because it prompts questions, but he explains and informs the differences between fact and fiction. I highly recommend him and his staff as they are always professional and welcoming."
"Dr. Hsu is amazing! He's one of the only people I trust with my face! He's done my Botox and under eye filler. I'm usually really squeamish with needles but he does what he does in a way where I feel nothing! He takes his time and is extremely precise. Oak Dermatology is super clean and the staff is friendly! I live about an hour away but it's well worth the trip!"
"Dr. Hsu is amazing! He’s one of the only people I trust with my face! He’s done my Botox and under eye filler. I’m usually really squeamish with needles but he does what he does in a way where I feel nothing! He takes his time and is extremely precise. Oak Dermatology is super clean and the staff is friendly! I live about an hour away but it’s well worth the trip!"
"I get Botox with Dr Hsu and couldn’t be happier. He is a consummate professional; kind, considerate, and just a great guy and excellent doctor. Highly recommend!"
"I get Botox with Dr Hsu and couldn't be happier. He is a consummate professional; kind, considerate, and just a great guy and excellent doctor. Highly recommend!"
"Oak Dermatology is the BEST! Dr. Hsu and Dr Bhatia have treated my family for years! They are thorough, compassionate, brilliant physicians. I’ve been treated by every one of their entire clinical staff, Dr Bhatia, Dr Hsu, Dr. Daw, Stephanie Tracey, PA-C and Emily Schnurstein, NP! If you’re looking for a practice for general dermatology issues, cosmetic treatments, laser treatments or surgery this is absolutely the place to go! 5 STARS!! The BEST!!!"
"Oak Dermatology is the BEST! Dr. Hsu and Dr Bhatia have treated my family for years! They are thorough, compassionate, brilliant physicians. I’ve been treated by every one of their entire clinical staff, Dr Bhatia, Dr Hsu, Dr. Daw, Stephanie Tracey, PA-C and Emily Schnurstein, NP! If you’re looking for a practice for general dermatology issues, cosmetic treatments, laser treatments or surgery this is absolutely the place to go! 5 STARS!! The BEST!!!"
"Loved How my Skin Looked - I've always had concerns with the "roughish" looking texture of my skin and a few acne scars. I went to Dr. Hsu for my Secret RF treatment, and I am happy with the results! So many friends and family have commented on how refreshed I look! My makeup goes on more smoothly and I definitely see more glowing. I would do it again and have recommended it to all my friends. Be sure you say yes to the numbing cream. Treatment takes about 30 mins, give or take."
"I’ve been searching for quite awhile for someone to treat some very noticeable under eye veins that bother me. It’s a very sensitive area to treat and I’m very particular about seeing just anyone. I work in the medical industry and Dr. Hsu was referred to me...he lectures and teaches on many laser treatments and modalities, and is very well-respected in the industry. From my initial consultation I felt comfortable and confident that I found the right doctor. I’m happy to say that I’ve noticed a HUGE difference in that area. Dr. Hsu is so friendly, skilled and has such a great bedside manner. Honestly, with his credentials I’m amazed at how nice, approachable and humble he is. He takes his time and never makes you feel rushed. His new office in Itasca is beautiful and inviting. Plus, everyone that works there is super friendly and helpful. I highly recommend Dr. Hsu!!"
"I've been searching for quite awhile for someone to treat some very noticeable under eye veins that bother me. It's a very sensitive area to treat and I'm very particular about seeing just anyone. I work in the medical industry and Dr. Hsu was referred to me...he lectures and teaches on many laser treatments and modalities, and is very well-respected in the industry. From my initial consultation I felt comfortable and confident that I found the right doctor. I'm happy to say that I've noticed a HUGE difference in that area. Dr. Hsu is so friendly, skilled and has such a great bedside manner. Honestly, with his credentials I'm amazed at how nice, approachable and humble he is. He takes his time and never makes you feel rushed. His new office in Itasca is beautiful and inviting. Plus, everyone that works there is super friendly and helpful. I highly recommend Dr. Hsu!!"
"Dr. Hsu is a top notch doctor. He really cares about his patients and takes a lot of time with you. I have been seeing him for years for all sorts of skin care needs ranging from acne, melasma, anti-aging, scars, general derm. He has has come through for me every time."
"Dr. Hsu is a top notch doctor. He really cares about his patients and takes a lot of time with you. I have been seeing him for years for all sorts of skin care needs ranging from acne, melasma, anti-aging, scars, general derm. He has has come through for me every time."
"Highly recommend! Dr Hsu is so talented and creates natural but lovely results. Completely trust him - I have had laser treatments and done some fillers with him. He always takes his time to explain exactly what he's doing, and makes you feel comfortable. The nurses he works with are kind and down to earth too. At 35 my skin is in better shape than it was in my late 20s - thanks to Dr Hsu and his team!"
"Highly recommend! Dr Hsu is so talented and creates natural but lovely results. Completely trust him - I have had laser treatments and done some fillers with him. He always takes his time to explain exactly what he’s doing, and makes you feel comfortable. The nurses he works with are kind and down to earth too. At 35 my skin is in better shape than it was in my late 20s - thanks to Dr Hsu and his team!"
"I went here specifically looking for botox treatment for my frown lines. I searched and searched the western burbs for a reputable doctor since I had recently had a bad experience with a nearby "medspa", and came across Dr. Hsu. His reviews and credentials looked good so I took a chance and booked an appointment. I cannot recommend him enough! My experience with him and his staff was absolutely top notch! He was extremely friendly, skilled, knowledgable, and made me feel comfortable instantly. He really took his time with me and listened to all of my concerns and addressed them accordingly. On top of that, he thoroughly explained every little thing he was doing to put me at ease. I was probably one of his last appointments of the day and he never once made me feel rushed. In fact, he spent a long time with me which was a stark contrast to my previous experience with botox. On top of his wonderful bedside manner, the results are amazing!!! He fixed my frown lines and addressed the "botched" method that was used at the "medspa", which resulted in a perfectly natural result. Again, I can't recommend Dr. Hsu enough, and I plan to visit him for any other skin issues I may have in the future. Friendly and professional staff, and highly skilled with botox!"
"I went here specifically looking for botox treatment for my frown lines. I searched and searched the western burbs for a reputable doctor since I had recently had a bad experience with a nearby "medspa", and came across Dr. Hsu. His reviews and credentials looked good so I took a chance and booked an appointment. I cannot recommend him enough! My experience with him and his staff was absolutely top notch! He was extremely friendly, skilled, knowledgable, and made me feel comfortable instantly. He really took his time with me and listened to all of my concerns and addressed them accordingly. On top of that, he thoroughly explained every little thing he was doing to put me at ease. I was probably one of his last appointments of the day and he never once made me feel rushed. In fact, he spent a long time with me which was a stark contrast to my previous experience with botox. On top of his wonderful bedside manner, the results are amazing!!! He fixed my frown lines and addressed the "botched" method that was used at the "medspa", which resulted in a perfectly natural result. Again, I can’t recommend Dr. Hsu enough, and I plan to visit him for any other skin issues I may have in the future. Friendly and professional staff, and highly skilled with botox!"