Patient Reviews

If you want to improve how you feel about your looks with services that are personalized to meet your goals, perhaps we could help. Our remarkably trained team at Oak Dermatology is excited to treat individuals throughout Naperville, Itasca, and Joliet, IL with a variety of one-of-a-kind visual concerns and ambitions. Throughout the years, our practice has had the pleasure of receiving a myriad of reviews from women and men of all ages who have experienced our top-notch supervision themselves. We invite prospective patients to look through our expansive collection of testimonials and look forward to the outcomes you could attain when you place your faith in our hands.

Reviews for Dr. Jeffrey Hsu Aesthetician Acne Treatment Services in Itasca, IL

5.0 Review from M.B. Source: Google Aug 16 2023

"I’ve found the best dermatology office in IL - it’s Oak Dermatology! Hannah is a life saver for my skin - diamond glow is where it’s at and her recs for products was on point! Rachel is amazing for botox and fillers - gentle, no bruising and an artist! Also consulted with Dr. Hsu for my acne scarring and not only was he on time but he was thorough (explained the available procedures - benefits, risks, downtime etc) and has excellent bed side manner. Referred my boyfriend to Oak Dermatology for a skin cancer exam and he was so happy with the service he received as well. I love this place! If you need a dermatologist or any type of cosmetic or aesthetic treatment you should book your appointment at Oak Dermatology ASAP! A+++++"

5.0 Review from S.P. Source: Google Jul 19 2023

"I have been a patient of Dr. Bhatia's since 2011, before he and Dr. Hsu opened Oak Dermatology. I had painful, itchy keloid scars that required treatment. Due to a prior horrible experience with another specialist, I went to Dr. Bhatia's clinic at the suggestion of another family friend who is also a physician. After these past 13 years of being a patient with Dr. Bhatia and his team, I am now laughing during each visit! The entire team of doctors, PAs, NPs, and business team members work seamlessly and give the best in patient care and comfort! I cannot thank them enough for their care for me and my little keloid buddies! 😀"

5.0 Review from B.R. Source: Google May 20 2023

"The staff and personlized attention at Oak Dermatology are exceptional and can meet your dermatological and aesthetic needs with skill and care. The clinical staff strives to maintain and enhance their expertise and the wide variety of services and products. You are in great hands! Dr. Hsu is an artist as well as healer."

5.0 Review from K.K. Source: Yelp Aug 11 2022

"This was my first time going to Oak Dermatology and I absolutely loved it. When I walked in, I immediately felt very welcomed by the front staff. Dr. Hsu and Jake were both so great. Dr. Hsu was incredibly patient and answered all of my questions. The providers and staff truly do want the best for you. I left there better educated about my skin. I will definitely be returning and I recommend this place to everyone."

5.0 Review from M.:. Source: Google Jul 17 2022

"I have been going to Oak Dermatology for several months now. My gym buddy recommended them. I get regular aesthetician sessions with Hannah Krapil and laser treatments with Dr. Hsu. My entire experience with this medical practice is absolutely wonderful...from scheduling, interactions with medical assistants and care from Hannah and Dr.Hsu. I was initially apprehensive of laser treatment but knowing I was in the hands of Dr.Hsu and his impressive training and credentials along with reviews of his patients more than allayed my fears and I felt very confident being under his care. The results have been unbelievably good after only a few sessions of facials and laser. My skin looks glowing and ruddiness from rosacea have subsided. Friends have noted this vast improvement and also wanted to be treated at Oak Dermatology. Thank you to the staff of Oak Dermatology and especially Hannah Krapil and Dr. Hsu. From a grateful patient, Maria C."

5.0 Review from M.C. Source: Yelp Jul 17 2022

"I have been going to Oak Dermatology for several months now. My gym buddy recommended them.   I get regular aesthetician sessions with Hannah Krapil and laser treatments with Dr. Hsu. My entire experience with this medical practice is absolutely wonderful...from scheduling, interactions with medical assistants and care from Hannah and Dr.Hsu.  I was initially apprehensive of laser treatment but knowing I was in the hands of Dr.Hsu and his impressive training and credentials along with reviews of his patients more than allayed my fears and I felt very confident being under his care. The results have been unbelievably good after only a few sessions of facials and laser. My skin looks glowing and  ruddiness from rosacea have subsided. Friends have noted this vast improvement and also wanted  to be treated at Oak Dermatology.  Thank you to the staff of Oak Dermatology and especially Hannah Krapil and Dr. Hsu.From a grateful patient, Maria C."

5.0 Review from M.C. Source: Yelp Jul 17 2022

"I have been going to Oak Dermatology for several months now. My gym buddy recommended them. I get regular aesthetician sessions with Hannah Krapil and laser treatments with Dr. Hsu. My entire experience with this medical practice is absolutely wonderful...from scheduling, interactions with medical assistants and care from Hannah and Dr.Hsu. I was initially apprehensive of laser treatment but knowing I was in the hands of Dr.Hsu and his impressive training and credentials along with reviews of his patients more than allayed my fears and I felt very confident being under his care. The results have been unbelievably good after only a few sessions of facials and laser. My skin looks glowing and ruddiness from rosacea have subsided. Friends have noted this vast improvement and also wanted to be treated at Oak Dermatology. Thank you to the staff of Oak Dermatology and especially Hannah Krapil and Dr. Hsu.From a grateful patient, Maria C."

5.0 Review from E.F. Source: Yelp Apr 29 2022

"Without giving too much away, I've done multiple non invasive procedures with Dr. Hsu as well as an excision of a skin cancer and Halo BBL Laser. Dr. Hsu pays attention to every minute detail, facial anatomy and structure while also listening to his patients. He explains everything clearly and is quick to point out both the pros and the cons. It is obvious after being in a room with Dr. Hsu for just a few minutes that he is up to date on the latest research and technologies. He is kind and punctual and respectful of his patients. I highly recommend him for both cosmetic and clinical dermatology. I've also seen Hannah the esthetician in the Naperville location. She is an expert in skin care and optimization. She is a wealth of knowledge- each time I see her I leave feeling glowy and like I learned so much!"

5.0 Review from E.F. Source: Yelp Apr 28 2022

"Without giving too much away, I’ve done multiple non invasive procedures with Dr. Hsu as well as an excision of a skin cancer and Halo BBL Laser. Dr. Hsu pays attention to every minute detail, facial anatomy and structure while also listening to his patients. He explains everything clearly and is quick to point out both the pros and the cons. It is obvious after being in a room with Dr. Hsu for just a few minutes that he is up to date on the latest research and technologies. He is kind and punctual and respectful of his patients. I highly recommend him for both cosmetic and clinical dermatology. I’ve also seen Hannah the esthetician in the Naperville location. She is an expert in skin care and optimization. She is a wealth of knowledge- each time I see her I leave feeling glowy and like I learned so much!"

5.0 Review from J.K. Source: Yelp Apr 27 2022

"My experience at Oak Dermatology was absolutely pleasant from start to finish. Everyone was welcoming, approachable and attentive. They are the most responsive doctors office I have ever been to,- calling me a couple times to make sure that I can make an appointment with Dr.Hsu.- Their nursing staff Sylvia contacted my insurance company very quickly to make sure that I can have a prescription medicine.Dr.Hsu is by far the BEST dermatologist!I never thought going to the doctor would be an experience I look forward until I met him. He made me feel at ease right away. He is very knowledgeable, friendly, completely professional and educating me about the causes and treatment for my skin issues.I am incredibly happy to have found Dr.Hsu and I only wish that I was able to find him sooner!!"

5.0 Review from J.S. Source: Yelp Apr 14 2022

"From check in to check out the experience was wonderful. The staff is welcoming and helpful. Dr. Hsu is attentive and makes sure all your concerns and questions are answered. I can’t say enough about the staff at Oak Dermatology."

5.0 Review from J.S. Source: Yelp Apr 14 2022

"From check in to check out the experience was wonderful. The staff is welcoming and helpful. Dr. Hsu is attentive and makes sure all your concerns and questions are answered. I can't say enough about the staff at Oak Dermatology."

5.0 Review from D.F. Source: Google Apr 06 2022

"Highly recommend Oak Dermatology. The staff is friendly and very attentive to your needs. Dr. Hsu explained everything and answered all my questions before the procedure. I was given clear post-OP instructions on wound care and phone numbers to contact them with any issues. I trust them and would go back again for any future skin problems."

5.0 Review from J.S. Source: Google Apr 06 2022

"Dr Hsu and his staff are the best, hands down, period. I came to Oak Dermatology after my previous derm office kept telling me not to worry about a spot that ended up being basal cell carcinoma. I’m so glad I found Dr Hsu and Oak Dermatology. First of all, all of their doctors are warm, friendly and patient. They listen to concerns and explain why they advise their course of action. They are committed to your health but also have your aesthetics in mind. I’m glad they did my Moh’s procedure to get rid of my basal cell. It was painless and you can barely see any hint of a scar. Dr. Hsu is warm, kind and very knowledgeable. In fact, I initially went to him given his impressive background in dermatology and education. I was nervous about my skin cancer diagnosis but going to see him put me at ease. He takes his time with full body checks and never gets tired of answering questions. Oh- and bonus- he does amazing botox! I wanted to start my Botox journey and he really gave me great results. He explains everything and tells you pros and cons of each procedure. Since seeing the staff at Oak Dermatology, my skin has gotten so much better (based on their skin care recommendations and Botox) and I feel like I’m in the best hands medically when it comes to my skin. My visits are thorough and all of the doctors there are awesome."

5.0 Review from L.K. Source: Google Mar 06 2022

"I have been a patient of Stephanie’s for years now and have followed her throughout her career. I have nothing but positive things to say about Oak Dermatology. Dr. Hsu is incredibly professional and an amazing practitioner. I have had nothing but amazing results for years now and recommend this practice to all my family and friends. From the front desk to the doctors, this place deliverers top notch results and experiences."

5.0 Review from C.U. Source: Yelp Jul 19 2021

"I chose Oak Dermatology after reading good reviews. I’m adding to those good reviews after my experience there. I saw Dr. Hsu whom I liked right away. He answers questions and explains things fully. You never feel rushed. When procedures are indicated, he tells you what to expect. I had two different procedures and they turned out well, just as I had hoped. His staff is friendly and knowledgeable. I recommend this practice."

5.0 Review from C.U. Source: Yelp Jul 19 2021

"I chose Oak Dermatology after reading good reviews. I'm adding to those good reviews after my experience there. I saw Dr. Hsu whom I liked right away. He answers questions and explains things fully. You never feel rushed. When procedures are indicated, he tells you what to expect. I had two different procedures and they turned out well, just as I had hoped. His staff is friendly and knowledgeable. I recommend this practice."

5.0 Review from C.H. Source: Google Jul 06 2021

"Oak Dermatology is the BEST! Dr. Hsu and Dr Bhatia have treated my family for years! They are thorough, compassionate, brilliant physicians. I’ve been treated by every one of their entire clinical staff, Dr Bhatia, Dr Hsu, Dr. Daw, Stephanie Tracey, PA-C and Emily Schnurstein, NP! If you’re looking for a practice for general dermatology issues, cosmetic treatments, laser treatments or surgery this is absolutely the place to go! 5 STARS!! The BEST!!!"

5.0 Review from A.H. Source: Google Jul 06 2021

"At Oak Dermatology, the office is beautiful, clean, & modern. The staff is impeccably professional. Dr. Hsu is a very attentive & caring doctor who will always spend the time with patients to assess your exact needs. Love Dr. Hsu & Oak Derm. Highly recommend!"

5.0 Review from S.D. Source: Google Jul 06 2021

"My initial visit to Oak Dermatology was for a consultation on the Beautifill treatment. It is where they take fat from another part of your body & inject it into your face to fill in deep wrinkles & add volume. However, when I explained to Dr Hsu the results I wanted & the problem areas on my face, he recommended we do the Fraxis CO2 laser resurfacing treatment first. And then follow it up with the Beautifill treatment after I had healed from that. So that's what I did. I had the laser resurfacing done on October 19th. I am 6 weeks out as of tomorrow and the results have been phenomenal. They far exceeded my expectations. I had a lot of sun damage from frequent visits to the tanning bed in my teens and twenties, lots of brown/aging spots, wrinkly/crepey patches of skin. I am shocked at how smooth and flawless my skin looks. Very noticeable to my family & friends. It was a painful procedure, not for the faint of heart. And the healing time is significant. But absolutely worth it, no question. When I went in for my one month follow up visit, Dr Hsu & I both agreed that the Beautifill treatment was no longer necessary. The Fraxis CO2 laser resurfacing procedure had taken care of far more than I expected and I no longer saw any problem areas. I was impressed by the fact that Dr Hsu didn't try to talk me into doing the Beautifill procedure - which is significantly more expensive than the laser resurfacing. He said "...our goal is to get the results we want in as few procedures as possible." I'm sure not all doctors share that sentiment and are far more concerned with getting you to spend as much money as possible in their office. Overall, extremely happy with my results & very confident in using Dr Hsu for future beauty treatments."

5.0 Review from J.M. Source: Google Sep 10 2020

"Dr. Hsu took great care in discussing various options with me to achieve a more youthful appearance and healthier skin. When I chose laser treatment, he and his staff were meticulous in explaining pre treatment, treatment and post treatment care to achieve the best possible results. When I had questions, I was able to call and receive prompt attention. I’m thrilled with the results! I would highly recommend Dr. Hsu and Oak Dermatology without hesitation."

5.0 Review from A.C. Source: Facebook Aug 13 2020

"Oak dermatology amazing. The staff and dr Hsu are wonderful. I completely trust them. They have a patient for life. I’m very impressed by them"

5.0 Review from J.N. Source: Google Jul 06 2020

"Dr. Hsu took great care in discussing various options with me to achieve a more youthful appearance and healthier skin. When I chose laser treatment, he and his staff were meticulous in explaining pre treatment, treatment and post treatment care to achieve the best possible results. When I had questions, I was able to call and receive prompt attention. I’m thrilled with the results! I would highly recommend Dr. Hsu and Oak Dermatology without hesitation."

5.0 Review from C.A. Source: Yelp Jan 25 2020

"Dr. Hsu is amazing! He's one of the only people I trust with my face! He's done my Botox and under eye filler. I'm usually really squeamish with needles but he does what he does in a way where I feel nothing! He takes his time and is extremely precise. Oak Dermatology is super clean and the staff is friendly! I live about an hour away but it's well worth the trip!"

5.0 Review from C.A. Source: Yelp Jan 25 2020

"Dr. Hsu is amazing! He’s one of the only people I trust with my face! He’s done my Botox and under eye filler. I’m usually really squeamish with needles but he does what he does in a way where I feel nothing! He takes his time and is extremely precise. Oak Dermatology is super clean and the staff is friendly! I live about an hour away but it’s well worth the trip!"

5.0 Review from C.H. Source: Facebook Nov 22 2019

"Oak Dermatology is the BEST! Dr. Hsu and Dr Bhatia have treated my family for years! They are thorough, compassionate, brilliant physicians. I’ve been treated by every one of their entire clinical staff, Dr Bhatia, Dr Hsu, Dr. Daw, Stephanie Tracey, PA-C and Emily Schnurstein, NP! If you’re looking for a practice for general dermatology issues, cosmetic treatments, laser treatments or surgery this is absolutely the place to go! 5 STARS!! The BEST!!!"

5.0 Review from B.B. Source: Yelp Jan 03 2019

"I have been a patient of Dr. Hsu for many years and have recommended friends and family to him and his wonderful practice.  Dr. Hsu truly cares for his patients and always gives 100 percent of his knowledge and expertise with every visit.  He always makes sure every question or concern I have is addressed.  It is so important for me to trust and respect my physician.  Dr. Hsu is brilliant and his staff is amazing.  As far I am concerned there is no other dermatology practice that I would consider going to for treatment.  Oak Dermatology has it all!"

5.0 Review from B.B. Source: Yelp Jan 03 2019

"I have been a patient of Dr. Hsu for many years and have recommended friends and family to him and his wonderful practice. Dr. Hsu truly cares for his patients and always gives 100 percent of his knowledge and expertise with every visit. He always makes sure every question or concern I have is addressed. It is so important for me to trust and respect my physician. Dr. Hsu is brilliant and his staff is amazing. As far I am concerned there is no other dermatology practice that I would consider going to for treatment. Oak Dermatology has it all!"

5.0 Review from E.V. Source: Yelp Oct 10 2018

"Dr. Hsu is a top notch doctor. He really cares about his patients and takes a lot of time with you. I have been seeing him for years for all sorts of skin care needs ranging from acne, melasma, anti-aging, scars, general derm. He has has come through for me every time."

5.0 Review from E.V. Source: Yelp Oct 10 2018

"Dr. Hsu is a top notch doctor.  He really cares about his patients and takes a lot of time with you.  I have been seeing him for years for all sorts of skin care needs ranging from acne, melasma, anti-aging, scars, general derm.  He has has come through for me every time."

5.0 Review from M.B. Source: Yelp Aug 14 2018

"I’m SHOCKED, SHOCKED, I tell you at what they did to me... But in a good way! I’ve purposely waited a month to write this review to ensure what they said was going to happen did happen. However, before I begin, let me just say that Dr. Hsu and Dr. Bhatia are rock stars in the world of Dermatology. They are in high demand and travel, teach, lecture, do clinical and technical research all over the world, are highly skilled and along with their team, couldn’t be more personable. They recently left their very large and highly lucrative practice associated with a hospital to start their own practice. But...I digress. So here’s what happened. I went for a routine check up, unsuspecting of what was to come. I was whisked into a "special room" with a brand new piece of equipment and, being a long time patient, was asked if I wanted to trial a new technology. There are presently only 5 of these machines in the world and they have one! But what is it...?I’m a 46 chest, 34 waist and my whole life I’ve struggled with love handles. . This new technology similar to cool sculpting but next gen, melts fat fast. One 15 minute treatment is projected to melt a considerable percentage of fat in the area over the next 90 days. It’s been only 30 days and I am amazed at the noticeable reduction in my love handles. I stare at myself in the mirror each morning in disbelief, constantly pinch at them in vain during the day and receive daily compliments on how much thinner (or "svelter" for the MOT’s) I look.Looking forward to seeing how much more improvement I notice over the next 60 days. May focus on the abs next. Six pack on the horizon???"
*Individual results are not guaranteed and may vary from person to person. Images may contain models.