Patient Reviews
Patient Reviews
If you want to improve how you feel about your looks with services that are personalized to meet your goals, perhaps we could help. Our remarkably trained team at Oak Dermatology is excited to treat individuals throughout Naperville, Itasca, and Joliet, IL with a variety of one-of-a-kind visual concerns and ambitions. Throughout the years, our practice has had the pleasure of receiving a myriad of reviews from women and men of all ages who have experienced our top-notch supervision themselves. We invite prospective patients to look through our expansive collection of testimonials and look forward to the outcomes you could attain when you place your faith in our hands.
Reviews for Oak Dermatology | Itasca
"The best dermatology team I've ever had! Stephanie and everyone were so friendly and creative in getting my skincare back on track. I have no more acne and my Rosacea is getting better by the day. I genuinely couldn't ask for a better skincare team to have my back, literally!"
"After trying to get rid of my acne with over the counter products I decided to try going to a dermatologist. They got me on a routine and my acne is significantly better since I have stuck to it daily."
"Staff is friendly and helpful. Stephanie Tracey is personable and takes her time during visits."
"Dr Stephanie is Awesome! She is very easy and nice to talk too. very clean office, polite and friendly staff! Easy to schedule an appt. Takes our insurance and very detailed orientated."
"They got me checked in to my appointment quickly. The doctor was thorough and took her time with my appointment."
"Fantastic doctor and wonderful office staff. I highly recommend!!!!!"
"flying all the way from Florida to see the one and only Dr. Hsu! i will do it every time! his work, is GENUINE artistry. paying attention to detail flows naturally to him. I am BEYOND excited to be back soon!!"
"flying all the way from Florida to see the one and only Dr. Hsu! i will do it every time! his work, is GENUINE artistry. paying attention to detail flows naturally to him. I am BEYOND excited to be back soon!!"
"Very professional, very Rachael is just wonderful"
"As a physician, I am well aware of the importance and value that a competent, helpful, and pleasant office staff brings to a medical practice. Oak Dermatology in Itasca has such a group. Rachel, the NP who performed the treatment on my face, was professional in all respects and answered all of my questions an concerns"
"Professional staff Clean waiting area Restroom available Shared parking area with other businesses"
"Dr. Hsu and his team are always so knowledgeable and professional! Couldn’t ask for a better dermatologist."
"It was a great experience."
"I recently visited Oak Dermatology with my family. The office was neat and clean. The front desk were also accommodating and professional. We saw Dr. Nour Al- Hadidi; she was highly informative and patient, especially with kids, and had excellent bedside manners. Her support staff was really nice; they took detailed notes and made the process seamless. Overall, it was an amazing experience and we were beyond satisfied with our visit."
"It was my first visit to Oak Dermatology on November 14, 2023 and I must say I was truly impressed. Everybody was so friendly and helpful and I seen Dr. Stephanie and so truly impressed with her. She listened she cared very gentle didn’t feel a thing on the removal of 2 things on my face 😊she was polite she joked, her assistant gosh I’m sorry I can’t remember her name but she was also very professional lovely, helpful and caring."
"I was very pleased with the great service I received."
"Excellent!"
"Very professional. Always on time. Explains the issues up front and honest."
"Oak Dermatology is the nicest, friendliest dermatology office. They have great doctors and staff who listen to you. Highly recommend!"
"Stephanie was very professional, smart and down to earth. She was great for my exam, the office is nice, easy to find, appointments were easy to make and everyone was nice. Not much to complain about."
"I came to Oak Dermatology on a personal issue. Professionally, I wouldn’t hesitate to refer my patients. They are thorough and very professional."
"The staff at Oak Dermatology are very professional and kind. They took time to address all of my concerns."
"Excellence!"
"Such a friendly staff. First time I went there but will be my provider from now on."
"I came to Oak Dermatology on a personal issue. Professionally, I wouldn’t hesitate to refer my patients. They are thorough and very professional."
"Stephanie is the best. So grateful I was able to find her after she left her prior practice! Love all the staff and this office. ❤️"
"Love oak dermatology and Rachel!"
"I have been seeing Stephanie PA for years. I would highly recommend this office. Stephanie’s level of professionalism, skill, and genuine care for her patients is what keeps me coming back. Can’t say enough about the entire office from the doctors to the Physician Assistants to the office staff…They are all wonderful."
"Stephanie is amazing!"
"I was very impressed with the front office staff and the medical team at Oak Dermatology in Itasca. Everyone is professional, friendly and caring. I highly recommend this practice and facility."
"Rachel is great! Very knowledgeable and friendly! Fantastic results with y issues."
"The Dr’s and staff at Oak Dermatology have always been compassionate and caring. In particular, Tony Janiga is a wonderful physician. Assistants Jake and Catherine are always friendly and attentive. They put you at ease while performing whatever procedures are necessary. I highly recommend them for your dermatology needs"
"Stephanie had a professional, pleasant attitude throughout the exam"
"This office door hides a well-oiled machine! The staff is courteous and patient, helps with forms, and performs exams with dignity and humor"
"Stephanie is the best highly recommended"
"I saw Stephanie, and she was great! First class care and communication. Top notch!"
"Everyone working here is amazing! All incredibly knowledgeable, and super friendly and positive! Just went there for a skin condition I never really dealt with before, and they instantly knew what was going on, gave me some creams, and within a day, I'm already seeing amazing results! Could not be happier!"
"Love everybody at this office."
"Friendly staff, clean facility! Dr. Janiga was very through with the exam and explained everything clearly and answered all my questions. A great experience all around."
"Once again the staff at Oak Dermatology was in great form. Dr. Janiga is a true professional, who always takes the time to fully explain everything to his patients."
"Always on time, pleasant reception and clean surroundings."
"I had a pleasant experience my doctor and her staff where very efficient and friendly"
"Doctor gave great detailed information on what I came in for and also the treatment plan. The waiting room was spacious and beautiful and so were the rooms."
"Having warts removed, Kind, Curtis, very respectfully of my needs, awesome visit"
"Highly recommend Oak Dermatology! I have been so thrilled with the results that Stephanie and I have been working towards and walk out so happy! They have all the best tools and products - latest + greatest! Nicest staff too, always so welcoming!"
"Stephanie Tracey and every one of her support staff have been a pleasure to work with! Everyone is patient, understanding, kind and compassionate. I wish more people in the medical field treated patients this way. Thank you for your care!"
"Stephanie is the best, always explaining and asking questions."
"Stephanie was very thorough and made me feel comfortable throughout the appointment."
"I’ve found the best dermatology office in IL - it’s Oak Dermatology! Hannah is a life saver for my skin - diamond glow is where it’s at and her recs for products was on point! Rachel is amazing for botox and fillers - gentle, no bruising and an artist! Also consulted with Dr. Hsu for my acne scarring and not only was he on time but he was thorough (explained the available procedures - benefits, risks, downtime etc) and has excellent bed side manner. Referred my boyfriend to Oak Dermatology for a skin cancer exam and he was so happy with the service he received as well. I love this place! If you need a dermatologist or any type of cosmetic or aesthetic treatment you should book your appointment at Oak Dermatology ASAP! A+++++"
"Went to Oak Dermatology for a full-body scan. Rachel Sulfridge performed the full-body scan. Rachel was very professional and answered all my questions (many!). Rachel was pleasant and made me feel confident in her diagnoses. One small possible skin issue was taken off my back for lab testing, but all-in-all, a very positive and learning experience. The staff was super nice and efficient. The office and exam area were clean and organized. As good an experience as can be, and to be honest, above my expectation. Although my first visit, I will be going back."
"Quick turnaround. Times seem to be followed. Great doctors"
"In order of appearance, Caitlin’s, Dr Daw, Dr Hsu and Georgia were all wonderful to me and the professionalism was unsurpassed."
"This is my second time coming in for tox and I can’t say enough good things about Stephanie! She is amazing at what she does and I highly recommend oak derm! I had the longest lasting results I’ve ever had in 5 years."
"Rachel Sulfridge was very professional and answered all my questions. She was very accurate in the diagnosis and gave me a follow up with proper indications. Apart from being very professional, she and all the staff are very friendly and accommodating."
"I have been to the Itasca location for years now. I have always had a great experience. The staff is lovely and professional and Stephanie is my absolute favorite! 20/10 would recommend!"
"Office staff was very good helped when they were needed. Very knowledgeable"
"Fantastic Group! Very helpful."
"Went to Oak Dermatology for a full-body scan. Rachel Sulfridge performed the full-body scan. Rachel was very professional and answered all my questions (many!). Rachel was pleasant and made me feel confident in her diagnoses. One small possible skin issue was taken off my back for lab testing, but all-in-all, a very positive and learning experience. The staff was super nice and efficient. The office and exam area were clean and organized. As good an experience as can be, and to be honest, above my expectation. Although my first visit, I will be going back."
"The entire staff is incredibly friendly and professional. I love how you never have to wait. I started coming to Oak once Dr. Janiga arrived. He is the best! I drive all the way from The Loop just to see him for checkups or any concerns I may have. He took care of my whole family for years in Naperville. Excellent!"
"Question: could the staff be any nicer, more professional, helpful, reassuring? Answer: Impossible! I just want to go hang out there!"
"I have been a patient of Dr. Bhatia's since 2011, before he and Dr. Hsu opened Oak Dermatology. I had painful, itchy keloid scars that required treatment. Due to a prior horrible experience with another specialist, I went to Dr. Bhatia's clinic at the suggestion of another family friend who is also a physician. After these past 13 years of being a patient with Dr. Bhatia and his team, I am now laughing during each visit! The entire team of doctors, PAs, NPs, and business team members work seamlessly and give the best in patient care and comfort! I cannot thank them enough for their care for me and my little keloid buddies! 😀"
"Lauren is a joy to be with and my facial was heavenly! Best, k."
"Outstanding service start from service desk to nurse and doctor thank you"
"I went in to get my skin looked at and didn’t know what to expect. I was taken care of by Rachel Sulfridge and can’t say enough about her. She is attentive and answers every question or concern I had. Never makes you feel like she is rushing to get to another patient or that you are just a number which is so common these days. I highly recommend her if you are visit Oak Dermatology."
"Dr Hsu is very thorough & also personable."
"Dr. Al-Hadidi was kind and careful in her examination. She carefully explained to me everything that she found, and how she expected to treat it. She made sure I experienced no pain. When I had an unexpected bleeding issue after a procedure, she and her assistant were quick to attend to it, and address it. I was very pleased with my experience, and believe that I have now found my new dermatologist. In fact, in the afternoon, after my procedure, with the unexpected bleeding, the doctor called me, herself, to check on me and make sure everything was OK. I was very pleased."
"This was my first visit to Oak Dermatology in Itasca. The office staff was very friendly and competent and the medical staff was very knowledgeable and took time to explain my diagnosis and treatment plan."
"They take their time and communicate openly!! Rachel has been great to work with!!"
"Very easy check in, staff up front was nice. First time here, appointment was at 2pm I was seen in a few minutes after the appointment time. Dr. Stephanie Tracey was very friendly, appointment was a good experience and I will definitely recommend her and here assist (sorry I can't remember her name) to come here."
"New patient here. I googled dermatologists near me and decided to choose Oak based on reviews. Very easy to schedule and get an appointment quickly. Entire staff was friendly and kind. I appreciate all the time Dr. Janiga spent with me and explaining everything to me. I really like this place. Highly recommend."
"Everyone is attentive, friendly, efficient, & professional. The facility is very nice, clean, & sanitary. Dr.Tracey is exceptional; she empowers her patients with her expertise on constituents to problem in addition to the big picture. She guided me with information on all my options but let me choose what worked best for myself. It makes a difference when clinicians sincerely care about what is best for individuals, I can’t recommend Oak Derm enough!"
"Great staff, explained everything in detail."
"I've never been to a Dermatologist before. I saw good things about Oak Dermatology and scheduled an appointment with Dr. Al-Hadidi. She's very knowledgeable, made me feel very comfortable. And the staff there were most friendly. Highly recommend."
"Excellent experience ."
"The staff and personlized attention at Oak Dermatology are exceptional and can meet your dermatological and aesthetic needs with skill and care. The clinical staff strives to maintain and enhance their expertise and the wide variety of services and products. You are in great hands! Dr. Hsu is an artist as well as healer."
"My husband had a spot on his right ear that would not heal. When it became painful for him to sleep on his right side, we started looking for a dermatologist. We chose Oak Dermatology based on the 5-star rating it had from over 200 people!! We called and made TWO appointments - one for Jack and one for me - with the Itasca office, just five minutes from our home! We were given full-body scans. A biopsy of the spot on Jack’s ear showed he had basal cell carcinoma. A MOHS procedure revealed how much the cancer had spread. The ear repair was complicated by the fact that Jack has a cochlear implant. At every step of our journey, we have been treated by capable, caring doctors and staff. Thank you Dr. Al-Hadidi, Dr. Bhatia, and Dr. Daw. Thank you Cynthia, Georgia, Chelsea, Kaitlin and Jake. We feel so lucky that we found Oak Dermatology!"
"Dr Hsu is excellent in all ways bedside manner and surgery. Yesterday came in for biopsy. Small bandaids fell off right away and bleeding ruined a pair of pants!"
"I've been a patient for almost 3 years and have had 2 procedures performed by Dr. Hsu who has a great bedside manner. He explains the details which allows the patient to feel at ease. In fact, the entire staff is very friendly and concerned with your over all health and well being."
"Great experience every time. The friendliest staff around and great treatment plans. I've recommended Oak Dermatology to my entire family and all my friends. Everyone leaves happy and in better shape than they came. 10/10, highly recommend."
"Incredible care. Docs are highly qualified on a range of procedures. They provide a variety of options to address your concerns. Staff is attentive, knowledgeable and friendly. From skin cancer and skin care to aesthetic procedures, don't look anywhere else."
"Oak Derm is absolutely outstanding. Claire, in particular, is an absolute gem. She is knowledgeable, personable, and very honest. She truly cares about achieving your desired skin goals and makes appropriate recommendations. I wholeheartedly trust Claire with my skin and look forward to my monthly visits. Thank you, Claire & Oak Derm team!"
"Had my first visit yesterday with Dr. Tracey for a full skin check and I can’t say enough good things! Clean, beautiful facility. Hardly had to wait which is always a plus with doctors. Front desk was really kind. Dr. Tracey was awesome, took the time to answer questions about my concerns and wasn’t quick to just write me a script and send me on my way- she gave me options for solutions the problems I had, was honest about treatment and explained things thoroughly. She also complimented my tattoos which I loved, so many doctors are stuffy white coats and she wasn’t lol. Excellent bedside manner. Definitely will be back!"
"Oak Dermatology has been a wonderful choice and I have recommended it to several of my friends and family. The doctors and staff are both professional and kind. Scheduled appointments are met on time and the follow up is comprehensive. I would recommend Ok Dermatology to anyone."
"I had a pleasant visit with Dr. AL Hadidi yesterday. You are a very kind doctor. Very knowledgeable. I was very happy and very impressed with you and you’ll be my Dr. forever. Thank you so much for your kindness and your help getting rid of my pre-cancerous spot on my face."
"Very personable staff! Very respectful and kind. This was my first visit here. They have a customer for life. It was not the closest either but I would drive 30 minutes to see them again."
"I have been going to Oak Dermatology since 2012, when I had my very first skin cancer. Dr. Bhatia did my Moh's surgery that time and he's been doing them ever since. Dr. Daw has done my plastic surgeries to repair the damage resulting from two cancer removals. The last few years, I have also been visiting Stephanie who periodically checks for any new cancers so she can treat them BEFORE they need surgery. I have always been treated with kindness by everyone at Oak Dermatology. For appointments, I drive 1 1/2 hours (one way) to get to their office. But, I have complete trust in their expertise so it is definitely worth it!"
"My appointment was on-time and completed in a timely manner."
"Dr Hsu is amazing! Don’t think twice about going. He is a perfectionist! Rest of staff is also very nice and attentive."
"Warm considerate staff. Very competent diagnosis and recommendations."
"Very nice receptionists that work here. And My Doctor Stehanie Tracey makes you feel very comfortable when visiting with her. Very great place to go."
"Dr Hsu is great. Very comfortable atmosphere at office."
"Such a great experience all around! This was my second visit within a couple months. Each person I have encountered has been so friendly and helpful! From the appointment setters, to front desk staff, to the medical assistants - everyone is great! I saw both Dr. Janiga and Stephanie Tracey, PA on my visits and I cannot say enough about them both- I have great trust in this practice! Thank you!"
"It's been years since I got a facial and the DiamondGlow facial at Oak Dermatology was amazing. I left feeling so pampered and taken care of. My skin was really glowing!! The entire staff was so friendly and welcoming. I plan to go back as a 'special' treat for myself. I'm not a big reviewer, but it's important to acknowledge when it's been an excellent experience."
"Everything went smoothly. Front desk person was courteous and helpful. It was my first visit. There was no wait. Provider and nursing staff were knowledgeable. Excellent experience."
"New patient first impression lovely office and staff. I saw Dr. Janiga he was very knowledgeable and patient with my questions and concerns. I’d Recommend this practice to anyone."
"Dr Al-Hadidi is wonderful! She was very professional and put me at ease right away. Such a positive experience. I'm so happy to be a patient at Oak Dermatology!"
"Everyone was so nice and professional."
"Stephanie is excellent at answering my questions & taking care of my skin! Staff are friendly & helpful too. Highly recommend Oak Dermatology!"
"Excellent care, positive, upbeat energy among staff and health care providers! Highly recommend!"
"Stephanie Tracey and her staff were amazing! They are extremely nice and make you feel comfortable as well as very knowledgeable. I would recommend them to anyone who needs to take a visit to the Dermatologist!"
"I have been a patient of Dr. Bhatia since 2017 and my skin looks better at 59 than it did at 29. His simple, practical and highly effective care regimen has resulted in me often being mistaken for someone in my 40's. I also appreciate the technicians in the office who perform the diamond glow facial which is my new go-to. It makes my skin feel and look incredible and the results last far longer than a regular spa facial. There is nothing not to love about the entire staff at Oak Dermatology."
"I look forward to every visit at Oak Derm! Stephanie is extremely knowledgeable, attentive, and honest which is something I greatly value as a patient. Emma the MA patiently listened to my complaints and is the best! Stephanie and All staff are kind and make sure you leave smiling."
"Very Friendly, on time and a pleasure to work with"
"Everyone I encountered at this practice epitomized professional excellence. Dr. Al-Hadidi is knowledgeable, caring, clear, and patient. I can not recommend her and this practice enough."
"Dr janiga is great"
"I was very nervous for first treatment and Dr. Tracy made me feel very comfortable. I trust Oak Derm!"
"Professional, friendly and knowledgeable. All the things I want in a medical practice. The entire staff from the moment you walk in the door through to the consult with the Nurse Practitioner and Dr. are amazing."
"I went to Oak Dermatology for a second opinion because I was not comfortable with the first facility I went to. All I can say is I am extremely happy that I did. I was comfortable from the moment I walked in all the way through having the procedure done. I was made to feel that every person I dealt with was concerned about my well being..l highly recommend this facility!"
"Very nice office! I saw Stephanie and she was awesome! She was able to quickly evaluate my issue and advise a course of treatment. I'll be sticking with her for treatment from here on out!"