Patient Reviews
Patient Reviews
If you want to improve how you feel about your looks with services that are personalized to meet your goals, perhaps we could help. Our remarkably trained team at Oak Dermatology is excited to treat individuals throughout Naperville, Itasca, and Joliet, IL with a variety of one-of-a-kind visual concerns and ambitions. Throughout the years, our practice has had the pleasure of receiving a myriad of reviews from women and men of all ages who have experienced our top-notch supervision themselves. We invite prospective patients to look through our expansive collection of testimonials and look forward to the outcomes you could attain when you place your faith in our hands.
Reviews for Aesthetician Services Services in Naperville, IL
"I've been coming here for 3+ years for laser hair removal and totally recommend it. Hannah makes me feel at ease and comfortable as well as answered all my questions pertaining to laser hair removal. Office is clean and checkout is a breeze. Building is easy to navigate."
"Oak Dermatology is an amazing practice! I met with Dr.Hsu for a consultation and absolutely loved how thorough he was in explaining particular procedures to me, given the areas I pointed out that I wanted improvement in on my face. Once I came in for my treatment, him and his staff spent so much time explaining everything, including post care treatment. They are so nice and they are amazing in how they treat their patients. They don’t rush at all and truly can tell they care and treat everything equally as important no matter what you’re in the office for that day. Dr.Hsu was so great during my laser treatment and gentle throughout the entire procedure. He answered all my questions and did not leave the room until he was sure I was ok. I would absolutely highly recommend and will definitely continue to use Oak Dermatology for any future cosmetic (and medical) need! You will not be disappointed!!!"
"My mother had basal cell carcinoma on her chin. We decided to come to Oak as they were highly recommended. Our first visit with Dr Bhatia was extremely pleasant. Dr Bhatia and his staff are very kind, knowledgeable and thoughtful. We decided to proceed with the MOHS procedure. Due to the amount that was removed the plastic surgeon had to repair and suture my mom’s pchin. He did such a great job!! It has healed well and you would never be able to tell that she had anything done to her chin. WE HIGHLY RECOMMEND OAK DERMATOLOGY IN NAPERVILLE!!!!"
"Had an excellent first experience with Oak Derm today. I was seen by NP Emily Schnurstein for facial flushing and hair loss. She listened carefully to all of my concerns and addressed each one of them throughly. The front desk staff was also very pleasant."
"Most recently I have had several appointments with Dr. Jeffery Hsu for improvement on my shingles scars. They are on my face right above my eyebrow and I had been very self-conscious about it. Everyone in the office has been wonderful, friendly and professional. Dr. Hsu is highly rated in the Midwest, and I agree from my experience—from consulting with me about the scar, exploring my options, explaining everything, and performing the procedures … I was very comfortable and confident he could restore my face to what it used to be. The procedures have been quick and easy, and I am LOVING my results. He said I’d need 4-6 treatments, but so far I’ve had 2, things are already a significant improvement to where I’m able to sort of “forget” the scars are there. He’s been able to repigment the skin as well! I’m going for another treatment Wednesday and may even stop at 3 procedures, we’ll see. Very pleased with the quality of work and care. I also see Claire with Diamond glow facials to help with my milia, and she’s great and it works very well. Would highly recommend Oak Dermatology."
"Oak Dermatology offers the best service and products for your skin. It comes from the top, as they have very knowledgeable and caring doctors. The experience starts with the receptionist, who is always super sweet, then moves to the medical assistants who are genuine and super helpful, and finally the skin technician professionals such as Hanna, who is just the best of the best! Many thanks Oak Dermatology for running such a great office!"
"Oak Dermatology is a wonderful office. They take their time with you at your appointment and they give their full attention to your needs. Their staff is friendly, professional and courteous."
"Oak Dermatology is the place to go. Kind, patient, professional, caring staff. Dr Janiga is who we see."
"Oak Dermatology is great. Highly recommend!"
"Absolutely look my diamond glow facial by Hannah! 10/10"
"Visited Oak Dermatology for the first time yesterday. All the staff were very personable and helpful. My husband and I were quickly impressed with Dr. Al-Hadidi (and her nurse/assistant). She spent a lot of time listening to my issues and had read my pre-visit online questionnaire so was very familiar with my history and needs. Her evaluation and treatment of my rash were very comprehensive and I left feeling that I’d found a doctor who really treats the individual - no cookie-cutter response here. I feel very confident that I’ve found a highly capable physician to help me."
"My experience with Oak Dermatology is always top notch. Wonderful staff, and Dr. Hsu is just the best! He takes the time to talk openly with you about options and discusses treatment plans. Love this place, always a pleasure to visit."
"I came in for a consultation, and I was impressed with the information that was shared with me. I was looking for a facial laser resurfacing. And the aesthetician was very forthcoming in sharing the risk of the procedure based on my pigmentation of my skin. And recommending additional treatment. That there was no risk to the tone of my skin."
"So far my experiences at Oak Dermatology have been very professional. They are easy to work with and I am happy with the results so far."
"I'm so pleased to be a patient at Oak Dermatology. Their expert staff is knowledgeable, efficient and caring. I highly recommend this practice to all my friends and neighbors."
"Dr Bhatia and his assistant, Sarah Ahern, are the absolute best! I have been a patient for many years but recently moved to the Washington DC area from Chicago. I still travel back to Chicago for my skin care treatments with Dr Bhatia at Oak Dermatology. I really appreciate how Dr Bhatia carefully evaluates my skin and makes recommendations. My issues are sun damage and areas on my face that need filler and Botox to gently perk me up! Yesterday, I had Fraxel laser along with some fillers and Botox. My results are always perfection. Dr Bhatia has a wonderful manner; he is the BEST dermatologist for all skin issues and has excellent technique along with the latest approaches to correct any problem areas. I highly recommend Dr Bhatia and Oak Dermatology as the absolute best place for skin care."
"The staff at Oak Dermatology is courteous and helpful. My appointment with Rachel went well. She is professional and is concerned with your issues. They were recommended by my primary care provider. I will be going back for my annual skin check."
"A most informative and supportive experience. Best practices were shared in a comprehensive and understandable manner. I will definitely be scheduling a procedure with Oak Dermatology."
"I love oak dermatology! They are so professional, courteous and caring. You get the upmost attention from Dr Nora n her team. Highly recommend Oak dermatology"
"The team at Oak Dermatology was great. My appointment was thorough and every one of my questions were answered. I would recommend them for your dermatology needs."
"Oak Dermatology is my second home. They’re a lot and the staff is like family. I can send Emily and Dr Bhatia text messages at any time for a question and they respond always and not bothered at all. Emily and Sam a wonderful team and Dr Bhatia and Sarah as well. The comfort and care the whole staff (from the reception staff to the nurses and Drs are Amazing. They r my go to friends in the medical field that I enjoy my visits with. Thanks Oak Dermatology for being wonderful"
"Dr Tsu and staff are so kind, knowledgeable, and always take their time to listen, explain what is happening with your skin and partner with you to achieve the best outcomes. Not only am I his patient but Oak dermatology is my go to referral for any of my clients looking for a dermatologist office. Nothing but rave reviews and beautiful results."
"Today’s visit was of the same high caliber I’ve come to expect from check in to nurse, to doctor and lastly to checkout. All personnel are skillfully-trained and caring! I highly recommend this dermatology practice!"
"I always feel comfortable with the doctors and nurses at Oak Dermatology. They are very professional and understanding, and everyone works efficiently as a team to reduce wait times. Also, the facility is consistently spotless. The receptionists are awesome, and there’s free Wi-Fi for while you wait in the lobby!"
"The entire staff at Oak Dermatology is great. Dr. Bahtia and Dr Daw were thorough and caring. Their team members with whom I interacted were top notch as well. Highly recommended!"
"Always excellent care from Dr. Bhatia at Oak Dermatology. Does the extra effort for his patients."
"Very nice visit - everyone made me feel welcome. The front desk team is helpful and patient and taught me something about my phone! Rachel is awesome as well as Emily. I am extremely happy to have found Oak Dermatology in Naperville at City Gate Center."
"Hannah is the best! Thank you for an amazing facial!"
"Dr. Hsu, Dr. Bhatia, and all of the staff at Oak Dermatology are truly world class. I have been very fortunate to have them in my corner."
"I was greeted with a smile. My waiting time was only a few minutes! I came in for a yearly mole check and Dr. Hsu’s nurse was very thorough and very pleasant to talk to. Dr. Hsu came in and rechecked. I was interested in a future Procedure and he explained very well. I was very comfortable with my visit and highly recommend Dr. Hsu and staff at Oak Dermatology."
"Its always a great experience at Oak Dermatology. The staff are very friendly. Dr. Nour Al-Hadidi is amazing, right when I thought my eczema will never get better, she made it happen! She's always on point with her diagnosis even when it comes to bacterias I could have picked from hotels during business travel! I highly recommend her for any kind of skin issues, as she's the absolute best!"
"No need to look any further for a dermatologist. Oak Dermatology is great."
"No need to look any further for a dermatologist. Oak Dermatology is great."
"Oak Dermatology is my go-to for Derm docs and for aestheticians. Claire and Hannah shine in every way. Their professionalism and kind patient care are top notch. I always leave Oak glowing on the inside and outside. Thanks for all you do!!"
"Extremely courteous staff and the service beyond what one may ask for. Every patients specific needs are catered to and tailor made to provide utmost satisfaction! All of the specialist physicians and estheticians listen to you patiently and are never rushed. I know I have been and will continue to be one of the loyal patients of Oak Dermatology, as loyal and supportive Oak Dermatology has been to me. Thank you so very much!"
"Standing room only crowds attended the 5 th anniversary of Oak Dermatology. The founding doctors are truly extraordinary individuals, with best in class knowledge and experience, as are the test of the medical team The supporting staff are some of the nicest people and professionals you'll have the pleasure of interacting with and their Naperville office equipment and technology is current to advanced.The huge crowd of patients attending their celebration gala is a true reflection of how unique and wonderful the Oakderm team is and the experience care and work they give to their patients.I believe they have three offices around the Chicago area."
"Standing room only crowds attended the 5 th anniversary of Oak Dermatology. The founding doctors are truly extraordinary individuals, with best in class knowledge and experience, as are the test of the medical team The supporting staff are some of the nicest people and professionals you’ll have the pleasure of interacting with and their Naperville office equipment and technology is current to advanced.The huge crowd of patients attending their celebration gala is a true reflection of how unique and wonderful the Oakderm team is and the experience care and work they give to their patients.I believe they have three offices around the Chicago area."
"Oak Dermatology is an example of what healthcare should be. From the front desk to the Doctors, everyone is in tune to your well being. BRAVO"
"Such a great experience visiting Oak Dermatology."
"I had an appointment today with Dr. Al-Hadidi. This was truly, by far, the most thorough dermatology appointment I’ve had in my life. Absolutely world class and many times better and more professional than a number of dermatology clinics I’ve gone to in Naperville previously. I will be back here for the entirety of my dermatology needs from here on out. The doctor and staff should be very proud of themselves as this is the level of care all patients strive to find!"
"Always excellent, pleasant and professional dermatological care! Would highly recommend Oak Dermatology!"
"I was very happy with my visit with Dr. Hadidi. She was very pleasant and took the time to hear my concerns. I will definitely recommend Oak dermatology to my family and friends."
"I saw Esthetician Hannah and had an amazing experience. It was my first time with the treatment so I had a lot of questions and a little bit of nervousness. She answered them all, and put me at ease. I knew exactly what to expect, got great advice and know I made the best choice by seeing her for the treatment!"
"Everyone at oak dermatology was fantastic. They took great care of me from the time I signed to the completion of the procedure. Chelsea was the nurse that signed me in and was very professional and smiling the whole time. Dr. Bhatia was so competent and professional and I appreciate his expertise and skills during the procedure. I want to thank him as this is the third procedure he has done on me. I also want to thank Sarah who was assisting the whole time. I was so appreciative that Dr. Daw was there that day to close the wound. He is a very accomplished plastic surgeon that works with oak dermatology. Both Dr. Bhatia and Dr. Daw have great bedside manner. I highly recommend oak dermatology for any dermatological procedure or dermatological concerns. They are the best. Thank you all."
"The Oak Dermatology team are outstanding! From the minute you enter their clean, modern clinic, you are greeted by friendly and professional front desk staff and later accompanied by equally friendly and efficient nursing staff. Dr. Hsu is best in class, highly trained and experienced, with a calming, friendly, approachable demeanor not often experienced during medical visits. If they handed out lollipops on the way out it would be a perfect experience! 😄"
"The office and staff are very welcoming. I’ve seen Emily for my yearly checkup , she is very through and knowable and made me feel very comfortable. I had a wonderful diamond glow facial from Hannah , she was so nice and very knowable about all the services offered. I have recommended Oak Dermatologist’s to many of my friends."
"Oak Dermatology are the best! Staff was super accommodating and friendly. They took the right amount of time before and during the consultation. The nurse practitioner (Emily) who helped us with an acne issue was very attentive to my sons questions. Emily’s assistant (Esley) was extremely friendly and thorough both before and after the consultation. We had all the info we needed after the visit. Great practice, will definitely be coming here for myself and family."
"Oak Dermatology is the place to go for any concerns about your skin. The doctors and staff are Top-Notch! The doctors listen well, and spend the time needed to answer any questions you might have. HIGHLY RECOMMEND!"
"I've been coming here for a little over a year for some laser hair removal and totally recommend it. Hannah makes me feel at ease and comfortable as well as answered all my questions pertaining to laser hair removal. Office is clean and checkout is a breeze."
"My husband and I had our first appointments at Oak Dermatology yesterday with Dr. Nour Al-Hadidi. She is so knowledgeable, so kind and so professional. We are both thrilled with our coming to Oak. Thank you"
"The health care providers and staff at Oak Dermatology have been nothing short of awesome every time I have had an appointment. The front office staff is always polite and prompt, while the quality of medical care from the physicians has definitely surpassed my expectations. Dr Daw and Stephanie Tracy P.A. have always gone above and beyond to make sure all of my needs are met and that my questions are answered. I cant imagine going anywhere else for my dermatology needs. Thank you Oak Team!"
"The staff and Dr. Hsu of Oak Dermatology have helped me, my husband and mother navigate through skin care to skin cancer. Dr. Hsu always takes the time during my visit with him to answer all my questions and address any and all concerns. He makes me and my family feel safe in the choices we’ve made. Everyone in the practice is wonderful and caring. I couldn’t ask for a better experience. And the results are always fantastic."
"This was my first time going to Oak Dermatology and I absolutely loved it. When I walked in, I immediately felt very welcomed by the front staff. Dr. Hsu and Jake were both so great. Dr. Hsu was incredibly patient and answered all of my questions. The providers and staff truly do want the best for you. I left there better educated about my skin. I will definitely be returning and I recommend this place to everyone."
"My experience with the staff at Oak was fabulous. Everyone I interacted with was friendly, extremely professional and compassionate. I would highly recommend them for any Dermatology concerns that you may have."
"At Oak Dermatology, I saw Dr. Hsu and Hannah. Both were friendly and made me feel free to ask questions. The questions I asked were answered in an unhurried fashion which made me feel comfortable. The service I received was more than satisfactory."
"At Oak Dermatology, I saw Dr. Hsu and Hannah. Both were friendly and made me feel free to ask questions. The questions I asked were answered in an unhurried fashion which made me feel comfortable. The service I received was more than satisfactory."
"From the moment I stepped in the door, I received the best of care. Everyone was respectful, kind, and caring. I sensed immediately that the staff truly enjoyed their work. I experienced a level of customer service that was unparalleled. Every encounter in this beautiful facility was gracious and caring. The staff has truly found their vocation. Each and every staff member demonstrated knowlede and genuine concern. I encountered people who truly love what they do and did all they could to make me comfortable in a stressful situation. And, the doctor....no words! I understand why his nurses, practioners, and staff follow him at every location. Their behavior, service, and dedication exemplifies a practice with a strong and caring leader. His bedside manner is off the charts! All of this was nothing compared to his parting words. "You have my cell phone- contact me anytime. Text me a picture if you have concerns or a question. I can't help you if I don't know so reach out any time." Literally, he gives his cell phone number to his patients. I was astounded! Such a gifted doctor who goes out of his way to assure his patient's recovery. I'm forever a fan of Dr. Bhatia and Oak Dermatology. And, you will be as well!"
"I so enjoy my patient experience at Oak Dermatology! I always meet with a cheerful welcome and considerate care. Dr. Dabade and Nurse Catherine are my caring friends."
"I have seen Dr. Al-Hadidi several times now and have had great experiences. She is kind, listens to questions, and is patient with concerns. All my interactions with the staff at Oak Dermatology have been extremely pleasant - 5-stars!"
"I had a great first appointment at Oak Dematology. Dr. Al Haddidi was amazing. She was kind, patient, knowledgeable and gentle. She answered all of my questions and we discussed a future course of action. Additionally, her nurse answered additional questions and when I needed an esthetician there was one available (Claire)! Looking forward to seeing Claire next week for my chemical peel! Thank you!!"
"This is my first time visit to oak dermatology, staff was very good and they didn’t keep waiting the patients. It was very fast n quick. The doctor Al- Hadidi was very good and informative, she explains everything very patiently and clarified all the doubts. I highly recommend this doctor and oak dermatology."
"Oak Dermatology is phenomenal, I have recommended this practice to family and friends and trust the team for my own skin care."
"Every service and person you interact with at Oak Dermatology exceeds your expectations. Hannah is exceptional, she has years of experience and applies her knowledge to every service she performs. Her Dermaplaning and Diamond glow treatment are outstanding. I receive many compliments on my skin. I use products she has recommended and I always enjoy seeing her every six weeks. I highly recommend Oak Dermatology."
"Simply an amazing practice. Will be with it for years to come! My expectations are always blown out of the park! When I recently went to see Dr. Hsu I explained to him what I was looking for cosmetically, as he patiently listened and understood what I was striving for. When my treatment for lip filler was complete my confidence was COMPLETELY restored!!! He truly did hear and listen to exactly what I wanted! They look so natural - like my lips just slightly and beautifully extenuated. I would drive any distance for this Dermatology office because I know I am in the BEST hands!"
"Dr. Hsu is the most skilled doctor I have ever had for Botox and dermatology related issues. Both my wife and I have been going to Dr. Hsu for over 10 years. Dr. Hsu is always on the cutting edge of dermatological advancements. He is constantly learning. Dr. Hsu teaches all over the world and that shows in all of Oak Dermatology's advancements. Dr. Hsu has awesome bedside manner and is extremely knowledgeable on all things relating to dermatology. Dr. Hsu received his medical degree from University of California at Los Angeles and then completed an internship in Internal Medicine and residency in Dermatology at the Mayo Clinic. I have been to the Mayo Clinic multiple times, and I love that it is a teaching hospital and in my opinion the best hospital in the world. They take only the best of the best. Oak Dermatology recently opened their new facility in the Calamos Building in Naperville, IL. The facility is beautiful, and the staff is very friendly and knowledgeable. Do yourself a favor and book an appointment with Dr. Hsu. If nothing else you will leave a smarter person for it. Also, Dr. Hsu is a connoisseur of doughnuts and who doesn't love a good doughnut."
"I have been a patient of Dr. Hsu for many years and have recommended friends and family to him and his wonderful practice. Dr. Hsu truly cares for his patients and always gives 100 percent of his knowledge and expertise with each and every visit. It's so important for me to trust and respect my physician. Dr. Hsu is brilliant and his staff is amazing. As far as I am concerned there is no other dermatology practice that I would consider going to for treatment. Oak Dermatology has it all."
"I highly recommend Oak dermatology. Drs. Hsu and Bhatia and the office staff are top notch. I have been coming here for the past five years for Botox and cool sculpting and am super satisfied!!! Truly thankful for their expertise, patience and kindness."
"I highly recommend Oak dermatology. Drs. Hsu and Bhatia and the office staff are top notch. I have been coming here for the past five years for Botox and cool sculpting and am super satisfied!!! Truly thankful for their expertise, patience and kindness."
"I am a physician and surgeon and highly recommend Dr’s Bhatia and Hsu. My family and I have received phenomenal care at Oak Dermatology by these incredibly experienced, skilled docs and their capable, friendly staff."
"I ABSOLUTELY Love Oak dermatology, from the moment you walk in there is professionalism and friendliness all the doctors are thorough and detailed in their explanations. Front desk are very friendly and professional. The office is beautifully decorated and clean. This is my new go to for all my dermatology needs. The facials are relaxing and help me feel human again. Thank you Oak Dermatology!! Keep up the outstanding job. 5 Stars!!!!"
"It was my first time at Oak Dermatology.It was wonderful.The staff was kind and helpful.Dr.Hsu is amazing,it has been a long, long time since a doctor has taken the time to talk and explain things to me at length. Highly recommend!"
"oak dermatology is truly one of a kind! i absolutely love how friendly and accommodating the entire staff is. dr. hsu leaves me feeling more beautiful and confident every time i stop in for some work. i wouldn't let another doctor touch my lips after experiencing first hand how perfect dr. hsu does his work! everyone is so cheerful and happy and really just feels like a breath of fresh air walking through the doors. they will go above and beyond for their clients and all around just an amazing company. 10/10 would recommend!"
"I highly recommend Oak dermatology. Drs. Hsu and Bhatia and the office staff are top notch. I have been coming here for the past five years for Botox and cool sculpting and am super satisfied!!! Truly thankful for their expertise, patience and kindness."
"The team at Oak Dermatology is the best! I see Dr. Hsu for both my medical and cosmetic treatments and I am always so happy with my results! Botox, fillers, laser treatments, they do it all, and I couldn't recommend a better team!"
"As a native Floridian, I came to Dr Bhatia as a patient with a lot of visible sun damage. For the first time in my life, my skin has never looked better. Dr Bhatia was able to remove all the pigmentation and completely even out my skin tone. People always ask me where I go for my skincare treatments and it is Oak Dermatology. I will also add that my husband needed MOHs surgery and his results were excellent. He is a dedicated patient of Dr Bhatia. The doctors at Oak are highly skilled and provided everything my husband and I were looking for in one office. I highly recommend Oak Dermatology as the best place to go to for all skin care needs."
"worked with Stephanie Tracey and did Theraclear for my daughter's acne and it worked great. In addition she did a great job with my Botox. Great place combines knowledge/skilled service and a wide selection of products"
"I would like to express my appreciation for the over 10 years of excellent healthcare that I have received from Dr. Hsu. Recently, I experienced cystic acne as a result of a medication that I had been prescribed. Dr. Hsu cleared up the acne but the texture of the skin on my nose and chin was thick and red. Dr. Hsu performed a HALO treatment and my skin looks better then before this episode. I am thrilled with the results. Additionally, Dr. Hsu's staff is amazing. They were consistently supportive and ready to answer all of my questions, even if I asked the same ones more than once. Oak Dermatology offers the best in medical expertise coupled with excellent support staff!"
"Highly trained, great skills. Very professional but relaxing comforting environment. Best dermatology practice I have found. Thanks to Dr. Hsu for making me looking my best."
"Oak dermatology amazing. The staff and dr Hsu are wonderful. I completely trust them. They have a patient for life. I’m very impressed by them"
"I am a new patient to Oak Dermatology and could not have had a better experience. I was able to get an appointment very quickly. Nurse Practitioner Emily was very professional and explained everything perfectly. I highly recommend Oak Dermatology."
"Dr. Bhatia is an excellent doctor. I received a recommendation to go to Oak Dermatology for a questionable sore on my face. Dr Bahtia right away detected it was skin cancer. Being on my face, I was nervous but due to his expertise in Mohs surgery I am having great healing results. He is very thorough and caring. He has been very responsive to my questions and needs. I highly recommend Dr Bahtia for all your Dermatology needs and to get yearly skin checks. All the staff are very caring and knowledgeable also."
"Dr. Bhatia is an excellent doctor. I received a recommendation to go to Oak Dermatology for a questionable sore on my face. Dr Bahtia right away detected it was skin cancer. Being on my face, I was nervous but due to his expertise in Mohs surgery I am having great healing results. He is very thorough and caring. He has been very responsive to my questions and needs. I highly recommend Dr Bahtia for all your Dermatology needs and to get yearly skin checks. All the staff are ve… See more"
"Oak Dermatology is the BEST! Dr. Hsu and Dr Bhatia have treated my family for years! They are thorough, compassionate, brilliant physicians. I’ve been treated by every one of their entire clinical staff, Dr Bhatia, Dr Hsu, Dr. Daw, Stephanie Tracey, PA-C and Emily Schnurstein, NP! If you’re looking for a practice for general dermatology issues, cosmetic treatments, laser treatments or surgery this is absolutely the place to go! 5 STARS!! The BEST!!!"
"Dr. Bhatia and staff are the best in the business. You feel more like family, and the care is excellent! I’ve had several procedures and I’m super happy with my results. I highly recommend Oak Dermatology!"