Resources
Patient Registration & Forms
Our staff looks forward to meeting you and discussing your goals. We strive to keep our appointments on time as scheduled. Prior to your appointment, we encourage you to fill out the patient forms that are located on this website so you can accelerate your check-in process. Please download, print, and complete the forms and bring them with you to your appointment. If you are unable to download our patient forms, then it is recommended that you arrive at your appointment 15 – 30 minutes early so you can have ample time to fill out the appropriate forms.
Accepted Insurance Plans
We Accept The Following Insurance Plans:
Aetna
- *Acension (Amita only)
- *First Health
Alliance
BCBS PPO
BCBS HMO Illinois/ Blue Advantage/ Blue Precision (No Referral Needed)
- NWM Sites - 493, 477, 475, 487, 489, 471
- *Amita Sites - 488, 498, 400
BCBS Medicare Advantage HMO (No Referral Needed)
- NWM Sites - 757
- *Amita Sites - 741
*Bright Health
Cigna - Connect, One Health, Health Spring MA HMO
*Cigna Connect HMO
*Clear Spring Health
CarVel (workers comp)
*Health Link/Unicare
Healthsmart
HFN/ Zelis (workers comp)
Humana Commercial (except Dekalb County)
Humana Military (TriCare)
Multiplan/ Beech Street
- *PHCS
- *PHCS Savility
- *Smart Health
All United Healthcare (including Medical Advantage) - Choice Plus, Core, etc.
- *Unite Here
Medicare
*These plans do not include all providers.
Please call to confirm if you are unsure whether your insurance plan is accepted or if your plan is not listed above.
FOR OUT OF TOWN PATIENTS
We have a growing number of patients traveling from out of state for treatments and surgeries by Dr. Hsu, Dr. Daw, or Dr. Bhatia at Oak Dermatology. Whether you are seeking the latest technique and technologies in cosmetic treatments or seeking life-changing rhinophyma surgery, we will assist in making sure your travel plans are as smooth as possible.
The first step is to set up an initial consultation. Our office can assist in arranging for the consultation, whether it is done by flying in for in-person evaluation and exam or by way of virtual consultation. After the initial evaluation, our Patient Coordinator will discuss with you all fees and expenses and help to schedule your procedure. A deposit is necessary to confirm the dates of the procedure and final balance will be collected on the day of your procedure.
Here are some helpful information for our out of town patients.
AIRPORTS
Chicago O’Hare International Airport
- To Itasca 13 miles
- To Naperville 28 miles
- To Joliet 41 miles
Chicago Midway International Airport
- To Itasca 39 miles
- To Naperville 36 miles
- To Joliet 34 miles
HOTELS
For Itasca Clinic
- Hyatt Regency Schaumburg Chicago 1800 E Golf Road, Schaumburg, IL
- The Westin Chicago Northwest 400 Park Blvd, Itasca, IL
For Joliet Clinic
- Candlewood Suites Joliet Southwest, IHG Hotel 1461 Rock Creek Blvd, Joliet, IL
- Aloft Bolingbrook 500 N James Avenue, Bolingbrook, IL
For Naperville Clinic
- Hotel Arista (hotel is immediately adjacent to the clinic) 2139 City Gate Lane, Naperville, IL
- Tru by Hilton Naperville Chicago 1809 W Diehl Road, Naperville, IL
GROUND TRANSPORTATION
Car rentals and taxis are readily available at airports. Many patients use Uber or Lyft.
Question?
For more questions, please call us 864-528-9247.
Clinical Trials
Oak Dermatology’s renowned dermatologists, Dr. Jeffrey T.S. Hsu and Dr. Ashish Bhatia are actively involved as Principal Investigators in ongoing, clinical trials for medical, cosmetic and clinical skin conditions and treatments. Our respected research team in our state-of-the-art facility in Naperville, IL and Itasca, IL clinics, maintain an impeccable record for successful study implementation, as well as monitoring patient safety. Clinical trials are executed by our full-time, seasoned research staff. We are currently engaged in multiple cutting-edge clinical trials. Please click on the study that may pertain to you for more information. Please note that all exams, lab work, and investigational study medication or procedures (if applicable) are at no charge. Compensation for participation may be provided.
If you wish to be on our list for futures studies, please contact us at research@oakderm.com with your name and contact information. Please include "Clinical Trials" in the subject line for best email routing.
Privacy Practices
Effective Date: January 1, 2018
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Your Rights
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
- You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
- We will provide a copy or summary of your health information, usually within 30 days of your request. We may charge a resonable, cost-based fee.
Ask us to correct your medical record
- You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
- We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
- You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
- We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
- You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say "no" if it would affect your care.
- If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
Get a list of those with whom we’ve shared information
- You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
- We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Get a copy of this privacy notice
- You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
- If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
- We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your privacy rights are violated
- You can complain if you feel we have violated your rights by contacting us.
- You can file a complaint with the U.S. Department of sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1.877.696.6775, or visit www.hhs.gov/ocr/privacy/hipaa/complaints.
- We will not retaliate against you for filing a complaint.
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
- Share information with your family, close friends, or others involved in your care
- Share information in a disaster relief situation
- Include your information in a hospital directory
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
- Marketing purposes
- Sale of your information
- Most sharing of psychotherapy notes
In the case of fundraising:
- We may contact you for fundraising efforts, but you can tell us not to contact you again.
We typically use or share your health information in the following ways.
Treat you
- We can use your health information and share it with other professionals who are treating you.
- Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization
- We can use and share your health information to run our practice, improve your care, and contact you when necessary.
- Example: We use health information about you to manage your treatment and services.
Bill for your services
- We can use and share your health information to bill and get payment from health plans or other entities.
- Example: We give information about you to your health insurance plan so it will pay for your services.
How else can we use or share your health information?
- We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/ hipaa/understanding/consumers/index.html.
Help with public health and safety issues
We can share health information about you for certain situations such as:
- Preventing disease
- Helping with product recalls
- Reporting adverse reactions to medications
- Reporting suspected abuse, neglect, or domestic violence
- Preventing or reducing a serious threat to anyone’s health or safety
Do research
- We can use or share your information for health research.
Appointment reminders
- We may use and disclose medical information to contact you to remind you of an appointment for treatment or care at Oak Dermatology.
Comply with the law
- We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Respond to organ and tissue donation requests
- We can share health information about you with organ procurement organizations.
Work with a medical examiner or funeral director
- We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address workers’ compensation, law enforcement, and other government requests
We can use or share health information about you:
- For workers’ compensation claims
- For law enforcement purposes or with a law enforcement official
- With health oversight agencies for activities authorized by law
- For special government functions such as military, national security, and presidential protective services
Respond to lawsuits and legal actions
- We can share health information about you in response to a court or administrative order, or in certain circumstances in response to an administrative order or subpoena.
Cancellation Policy
Our Policy
Here at Oak Dermatology, patient appointments are scheduled in advance to accommodate you and the treatment to be performed. Our clinical and administrative staff dedicate time to thoroughly prepare for each appointment by ensuring that all required documents, supplies, and other necessary items are set up prior to your visit. In doing so, we ensure that you receive the highest quality of patient care that we offer.
In the event an appointment is missed or not rescheduled/canceled within at least 24 hours, you will be assessed a $50.00 fee to offset the production time that was lost in preparing for your appointment. Please contact our office should you have any questions or concerns.
